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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,269 reviews
  • Rated 5 out of 5 stars

    Best Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Apple's best phone yet. I went from a 5S to the X (ten, not "X") and has the quality I was waiting for. Faster performing, better camera, bigger screen. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a dream. Resolution, camera, speed! Get used to the gestures very quickly and love that the screen is the same size as a plus but fits in your hand so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone Apple has ever created!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! Battery life is great, and screen is incredible! The notch takes some time to get use to, but after a day or two you don't even notice it. FaceID works instantly, and works flawlessly in the dark. Camera is great, and iOS11 is getting better with each update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited cause I didn’t think it would be worth upgrading to from an iPhone 7 but once I switched I love it now. Awesome camera. Longerlasting battery. Bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an beautiful phone and powerful! All I can say is this phone is great overall performance camera so on in that beautiful big for screen it’s fantastic !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mush better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X experience has been a wild pleasant surprise. My first thoughts was that it was a so-so update....I WAS DEAD WRONG!!! Slightly larger screen.....but the X takes the image all the way to the edges, so much more impactful than I thought! Facial recognition??? also thought this was a ho-hum improvement.....WRONG AGAIN. The facial recognition is incredible. Next the absence of the action button at the bottom of the screen...WOW...it is just now a SWIPE! All in all the X is worth the money, though I really believe the price should be -$200! A pleasant surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of several iPhones I’ve owned over the years, this is by far my favorite yet. It is fast and sleek, durable (it’s been dropped without sustaining damage...with case and tempered glass screen protector of course), the display has brilliant colors, the camera has crisp resolution and many advanced features, and on top of all this it’s small enough to easily fit in a pocket or small purse. Why four stars instead of five? This model is missing one critical feature that my last iPhone had...fingerprint recognition. I don’t care for facial id (my son is sneaky and can hold it up to my face unexpectedly for unauthorized access) so I use a 6 digit passcode instead. This comes with a trade-off though; the lack of a home button at the bottom of the screen provides more usable screen space in a smaller package. If Apple could simply use a rear button like its competitors for fingerprint recognition, this phone would have a solid five star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest tech from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone feels more solid in the hand and futuristic with the new Face ID. Combined with the image stabilizers for the cameras and the new faster processors deliver the best iPhone experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are all apple products over priced? Yes, but this iPhone is a game changer. The gestures are easy to understand after playing with it for a few hours. A full screen on a mid-size phone is awesome. Finally wireless charging to iPhone. Great build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an Apple phone, Its awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an iPhone. It works perfectly, No surprises! Camera, great. speed of operation, great. Looks, great. Ease of use, great. This is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iPhone. Storage was key to decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A long time android user, this was my first iPhone. I love that it has 256GB of storage, a great camera and the face recognition is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, still best in class performance. The notch appears ridiculous at first but fades away after a day or two and is no longer a distraction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. I preordered it on the B.B. site the day you could and actually feel asleep and woke up hours after it started. I still got my phone on release day. It is nice to have a full screen, it’s tiny so not bulky like the plus models and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it for my son and he liked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an upgrade from iPhone 6s and of course this phone is better in everything. The phone size, screen size, camera and processor are ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple iPhone ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iPhone ever made by Apple. I only have one complaint which is best buy. They over charged me by 100 dollars and rufuse to refund me and I am an elite plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The camera is excellent to take pictures both in low light and regular situations. Also love the storage and battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVING IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it - Great improvements to camera, speed, even battery life - the only reason I did not give it 5 stars is because I just wish they would figure out how to use screen material that would not break or shatter if dropped - other than that it's my favorite phone so far :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I’ve had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many phones that were Apple and Samsung’s. This phone far out performs any of them! I had the note 8 before this and The retina unlock never really worked so I was skeptical of the facial recognition. This is night and day different. I’ve grown a beard and it still works. Sunglasses on it works. In a pitch black room it works. Apple perfected this! I missed the home button at first but not anymore. I don’t think I’d wanna go back at this point. All in all this phone is just great at how well it does everything I need it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPhone 6 and was ready to upgrade for better camera, faster, and bigger screen. iPhone X is all of these. Happy I switched!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the large screen view. The extra features like magnifying glass, and face ID as well as the longer battery life etc. I do miss seeing the percentage of battery left and the alarm clock on the screen. Those features are important to me to have and I am missing them.

    I would recommend this to a friend
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