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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 7,069 reviews
  • Rated 5 out of 5 stars

    amazing phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love new iphone x cant believe the camera and how easy it was to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy w/the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous iPhone for 5 yrs. It was hard to say good-bye to a reliable phone that fit perfectly into nearly every pocket. However, the upgrade was needed. I'm glad I waited for the iPhone X. I've had to adjust to the new features, but all worth it. I'm so happy to have a bigger screen too; as are my eyes. :) The camera takes great pictures. I'm a photographer and don't get into features, so its nice to take basic pictures and have them be so vivid. I do miss the homebutton, if that's what it was called. Still adjusting to how to hold the side button just right to talk with Siri and not turn the screen off. Overall, I'm happy with the phone. I've always had Apple products, never switched to droid. Just easier to keep my stuff on the same cloud. Hope this helps someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, faster, bigger screen. Love it! Getting used to no home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple hit a home run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the screen, the size, and Face ID. The iPhone X is a huge upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best Iphone cristal clear pictures slim design amazing...!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so amazing! So fast! The camera is amazing it was so pretty too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone. Not too large. Easy to operate with a lot of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally i liked my iPhoneX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI, I watched lots of IPhonex videos and lots of negative reviews. I was not sure if that's something i would like. Anyway, i been to best buy and bought 1 with 64 GB. Now after 1 week of usages, i am liking it and it's much better then my previous iphone 6 and my wife's iphone 7 plus. I started liking it very much and confirming it's better phone i have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was hesitant, but now I'm sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I wanted to get the iPhone X at first, and thought I'd go with the 8 or 8 Plus, but I'm quite happy with my purchase. The home-button-less swiping interface is really simple and intuitive to get used to, and having a screen that stretches the entire front face is a nice feature. The "notch" is completely unnoticeable. For those of you concerned with not having a home button, look into the Assistive Touch features, which add a virtual home button. Great pictures with this camera as well! Optical stabilization on the front-facing cameras is a feature you won't find on the 8 Plus. Ultimately, what drew me to this phone is a body that is only slightly larger than the 8, with a screen larger than the 8 Plus and better quality with OLED, and better camera features than either the 8 or the 8 Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good features, pricey catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my brother who insisted on upgrading from his 6S Plus. Definitely has better camera and screen even compared to my 7. Liked the full screen as well, with location for Control and Notification Center in each side of the top notch. Though after using 7, it feels bit heavy and is obviously thicker. Price is a big point to consider. The offers from Best Buy and Sprint made this purchase possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone-X

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iphone x. It's smaller than the 7 & 8 with faster processor, better camera and easier to use update etc. Plus best buy gave me the best prices and I got the phone the same day I ordered when other stores were all sold out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the full screen view!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have adapted well going from a 7 Plus to the X. Was weird at first not having a home button but within a day I didn’t even notice the difference. Wish Apple would have made more features specifically for the X considering the price but I still am happy with my purchase. Haven’t been able to use the camera much yet but from what I’ve seen it is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the iPhone 8 Plus thinking their might be some major issues considering this was a big redesign not just for the hardware but the UI software as well. Man was I completely wrong and thank goodness my stepdaughter had an upgrade due. This phone is amazing and the new UI is great. Very fluid motions and beautiful screen. A must buy for a tech lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone X! Great graphics, user friendly, camera is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone if you have the money~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy using this phone since switching from my iPhone 6 Plus. The size of it is perfect in my hand while having a great amount of screen space. The camera is amazing. I love using the portrait mode~ It also didn’t take long at all to get used to not having a physical home button. For me, the only downside was the price, but overall, it’s an awesome buy if you have the money to spend. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Fast, reliable and the battery lasts me all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and I love Face ID which is more secure than Touch ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, glad i waited the last few years to buy this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW IPHONE X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was exactly as it was advertised. Better cam, bigger screen, faster. Apple made a great phone, I personally not into smart phones but enjoy the technology and take my hands in a new iphone was like be in a candy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone X

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new phone! The screen is amazing and the size is perfect.

    I would recommend this to a friend