Customer Ratings & Reviews

So I said I would never pay a thousand dollars for a phone......Well, never say never. I read all there was to read about the iphone X and I knew going in it was very expensive. I had a 6 Plus and it was painfully slow (everyone now knows why) and I was just tired of messing with it. I was in Best Buy (where I get all my phones) and I decided to make the leap. Here are my initial thoughts. Picture is supurb. The phone feels a lot smaller than my 6 Plus even though I know the screen is about the same size, it just feels smaller. Which, I guess is a good thing but I liked the size of my 6 Plus. But I put this phone in a bigger case to make up for that feel I missed with the plus size phone. I know, I'm an "older" user so having the convenience of slipping this phone in my pocket is not something I need like most on-the-go younger folks do, I just want to be able to see things on the screen and not feel like I don't have a handle on the phone. So I guess for me, size does matter. The face recognition has worked basically flawlessly for me so far. Its a pretty cool concept that probably needs some tweeking because I do find myself having to do more to get into the phone than I did before. You have to raise the phone to your face so it can identify you then you have to swipe up from the bottom of the phone to get into it. I think if they had a setting that would allow you to open the phone by face ID and not have to swipe to get in, I'd like that a lot better. Having said that, I've never been one of those people that uses a security code to get into my phone and I always worried about losing my phone and someone being able to get right into it. I just hated having to punch in a code each time I wanted to use it. I gave the phone to my wife for her to look at and delighted in the fact that she was totally frustrated that she could not get into it. She kept pointing the phone at me to unlock it and I would look away and it would not unlock. I have to admit, I do like that security feature and not having to punch in a code to get into it is pretty cool to me. I know several others have complained about the fact that now you have to swipe down from the top to get the control center and you have to do a swiping gesture to open up the multiple window function. I guess for me, its no big deal to have to swipe now rather than hit a button. If you grew up using virtually every variation of iphones going back to 2007, you are used to the button. But this one does not have a button and everyone that buys it should know that so why on earth would not having a button be an issue? I don't know, its just different and a lot of people don't like change. Me, I have no problem. I have heard that Apple might be bringing a virtual button back in the next update but all the functionality of the phone works fine for me. Its blazing fast, and that is what I am most happy about. The camera, both video and pictures, works very well. I am a bit of a semi-professional photographer and I will never stop using my DSLR cameras but this phone takes pretty amazing pictures, I have to admit. In fact, I also do some video editing on my Mac and the video images rivaled my 4k Canon 6D. I was really impressed with the video. One more aspect that is greatly improved is the audio of this phone. And I don't necessarily mean quality audio, even though I do think its better, I mean the volume. I use my phone when I get ready in the morning to listen to the watch ESPN app and at times on my 6 plus, the audio was not loud enough to hear when I was running water or something like that. On this phone, I have zero issues hearing it. I'm very impressed with that aspect alone. Its amazing how much sound comes out of this phone. In conclusion, for me, someone who lives in a Mac ecosphere, (Mac computer, iPad's, Apple watch, multiple iPhones and Mac book pro), this device is very familiar. If you've used iPhones for a while in the past, you will have no trouble adapting to the changes that to me, are intuitive because there is no home button. I had no trouble figuring out I needed to swipe instead of pushing a button. Some will find that frustrating, I did not. Beautiful phone, beautiful picture. But, were the changes that created this phone worth the price tag? Not really but I don't ever remember buying any Apple product and thought, wow I got a good deal on this! I buy Apple products because I know once I own it, It will last, it will work, and it will be the best product out there.

Great phone awesome design speed and battery life are great amazing camera if you are willing to pay the price tag

This iPhone is the iPhone I’ve always wanted. The 12MP Camera is gorgeous. The OLED screen is the best on the market. Wireless charging allows me to store my lightning cables away (finally). The A11 Bionic chip is the fastest smartphone chip on the planet. It’s fast, and snappy. The gestures make navigating the phone a breeze. This is the phone I’ve waited 10 years for.

Like my title says, the iPhone X is the ultimate HARDWARE iPhone! It's the up to par on the camera and this phone is quick and very smooth with the best picture taking. Down fall not alot of Developers Have taken advantage of the iPhone X gorgeous full corner to corner screen. Some of the developers are in the process of getting apps to fit the whole screen of the iPhone X. Waiting game is a must good thing is when the iPhone X Plus comes out you can trade this phone and get the plus if you like bigger phones

I completely love my Iphone X! This is by far the best phone I have ever had. The total feel of the phone is so much better than my previous Iphone plus. I wanted a large screen and that's why I choose the plus but it was too bulky in my pocket at work and hard to hold with one hand. The X gives you the great screen size in a smaller package and so much smoother to use with one hand. The operating system and the daily usage of the phone is a lot smoother as well and the camera takes the best pictures.

This is easily the best iPhone design since the iPhone 3 to 4. The screen is just beautiful, there's not much else to say about it without actually using it and looking at it. The phone itself feels incredibly fast, switching apps is so smooth and fast, you'll love it. Honestly, the "notch" fades away and just seems normal, even after using other phones without the notch there doesn't seem to be much different. If you're an iPhone user and thinking about making the upgrade then this is a no-brainer.

The screen is big and beautiful and the camera takes great photos and videos. The lack of a home button is akward, and having to swipe up from the bottom can be a nuisance (very easy to hang up on someone if you try to unlock your phone while in the middle of a call, for instance). Also, the FaceID feature is unreliable, working about half the time when trying to unlock my phone or download an app. Overall I think the 8 Plus would be a better choice, especially for the price difference.

Face recognition works great- with or without glasses or a hat, even in the dark (by just the light of the screen) the technology recognizes me 99% of the time. Bigger screen is A++++. I couldn't give it 5 stars, however, until I figure out how to do the portrait manipulations with the camera that they showed off in the advertisements... not intuitive at all, so I guess I will have to google or wait for the IPhone guy on Facebook to post helpful hints in order to take advantage of the best aspects of the new camera. Still, picture quality is better than I was getting with the 6S. It only takes a few days to get used to the button-free features... but I was not happy to realize that I can't connect the phone to my car without some kind of bluetooth adaptor. I'll be heading back to best buy for that. Too expensive to just get a new car.

Wow!! I will be honest, when I first preordered this phone I immediately had buyers remorse because I thought it might not be as good as I thought. I was soooo wrong!! This phone has turned out to be better than I could have ever expected in so many ways. Not having a home button actually makes it seamless and smooth and an overall joy to use! The screen is so large and such high quality, the phone seems like it disappears almost and it is all sceeen. I absolutely LOVE it!

Love it. Great screen size plus great to hold. Great camera, speed, and resolution. Face ID work quick and great.

I must admit, I am that guy that gets each new iPhone. They string me in every time! So being someone that has been through every version, I can honestly say this is my favorite iteration of the phone, ever. This is by far, the best iPhone! It’s fast, the screen is beautiful, and the facial recognition works amazingly. Many complain about that small bump that takes up real estate from the screen. It did bother me at first. After 2 weeks, I don’t seem to notice it anymore. My only complaint is the fingerprint reader unlocked everything faster. I didn’t even need to lift the phone. The facial recognition does work great, but you have to have your face right in front of it. I cant really consider that a flaw, seeing as that is what the phone intends to do. Overall, the phone is worth the money!

Beautiful design, a best in class screen, less bezel, and new faceID tech. This is the best iPhone you can get.

Have always had a Galaxy phone and finally moved to apple. The Face ID is so easy compared to have a code to type in. No home button was easy to get use to. It seem fast to use this phone then any other.

Awesome, awesome phone. I love the screen and speed of the device. Face recognition works extremely well. I love how much smaller it is in your hand and pocket than the plus versions of previous models. My only annoyance is that I purchased it online without seeing it. The screen is stated to be bigger than the plus versions of the 6,7, and 8 but the phone is overall smaller because of the narrow bezels. While it technically is true, in the sense of diagonal inches, it is very narrow and tall, so the extra space is unusable. I came from a 7plus and while the screen was technically smaller diagonally, while using it, it felt larger. Because of the narrowness of the X screen, the keyboard is actually smaller than I was used to. All things considered though, great phone.

Pros Stunning screen Much-improved telephoto camera The best-looking iPhone ever Impressive battery life Face ID is so much better than a fingerprint sensor Cons Software needs more optimisation for the taller display and notch No fast-charging plug included Very expensive

So far I've been loving the new iPhone X. I upgraded from an iPhone 6 and the differences are night and day. My favorite feature by far is the FaceID. Works quickly and has yet to not work, even when it's dark out! I'm not missing a dedicated home button AT ALL. Swiping up is quicker and much easier to deal with especially if using the phone at the gym with sweaty hands(finger print never worked when i was working out). Go get one!

Moved to it from iPhone 6 plus, and it's a big improvement: iTunes sync is much faster, face ID works great, OLED screen is readable in full sun. However, the competition is offering those features at a lower price, so the main reason for me was that I'm stuck in the Apple garden...

I preordered my phone at 2:01 am central and picked it up in store on Nov 3rd. Got it home and basically couldn’t put it down lol. I absolutely love it. I love the Face ID better than Touch ID. You basically just have to pick up your phone and just swipe up. Fast and easy. Love the camera too. Takes way better pictures than my iPhone 6s Plus. I’m totally happy I purchased this and I definitely recommend getting it. It’s a beautiful phone.

This iPhone is wonderful! I love the Face ID and the larger screen. I previously had an iPhone 6 Plus, so the change in the device size is a welcome one. The camera is AH-Mazing! The OLED screen is also a nice feature. Videos show very well. It’s easy to adjust to not having a home button. I don’t miss it at all! I would definitely recommend the purchase!

Love this phone. Had an iPhone 6 then tried iPhone 8 Plus which was significantly larger (too large for me). X is just the right size. Screen clarity is fantastic as well as processing speed. Don’t really use animated emoji feature that much as not supported by non-iPhone users. No problem adjusting to lack of home button. X worth the extra $100.