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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,269 reviews
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, great camera, great batterie life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best camera and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I️ love this phone. Storage and the camera are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a apple product person and I enjoy my upgrade. Now I’m talking with Family and Friends about the latest apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone has a learning process but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great photos color is wonderful. It took a while to discover all of the new and old functions of the apple and new x phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great phone love the camera and the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great phone love the camera and the battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected more from this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone overall. But sometimes the opening and closing of apps can be a problem. Also the screen rotation feature doesn,t work as well all the time. And the face ID can be a pain to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Super fast. Very sleek. I thought the same thing when I got my iPhone 6, which suddenly and mysteriously slowed down to a crawl. Whatever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone also best buy guys are awesome and really useful when it comes to answering questions about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tradition of excellence continues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal iPhone user. X is the best yet. I’m still getting familiar with it, but I’m extremely happy with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the X. Camera is great. Features are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face ID works great and the screen looks amazing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone For Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased an iphone x and I love it! It definitely takes some getting used to but you will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone with nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is a huge improvement over my iPhone 6. It is much quicker with processing. I do not see it was a awe inspiring phone for the $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife upgraded her iPhone 6 Plus and never looked back. iPhone X is perhaps the most advanced smartphone there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to get used not having a button, but has a nice full screen display. Wireless charging a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Face recognition doesn’t always work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face recognition doesn’t always work. It’d be much more helpful if the thumbprint option would pop up. Having to type in a password is still a bit of a nuisance, but I appreciate the fact that it still works with sunglasses on. Also, face recognition works in the dark, sometimes. The way to fully close apps takes additional steps versus swiping up on other iPhones. It’s not exactly a smooth transition from the other iphones. Does take a lot of getting used to. Camera quality is great, but I would recommend sticking to the iPhone 8 for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 5 i phones , this 1 being my 5th one.I phone 4, I phone 5, I phone 6plus, iphone 8plus and this Iphone X, this by far is the best, the video and the camera plus all this extra space is exactly what I need my phone for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera on a phone. Ever. Caution on the screen, it is the same OLED as the Samsung Galaxy and I would HIGHLY recommend getting the Apple care. It’s $7 a month, and I promise it would be over $300 to get that screen fixed, and that’s if you could find someone who knew what they were do it. Just a thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still beats flagships phones after 1.5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going on strong after 1.5 years. No noticeable signs of slowing down, the battery has surprisingly lived up. Wife has dropped it a couple of times but luckily did not shatter the front or back glass - although I did buy apple care just in case. Overall a quality product from Apple.

    I would recommend this to a friend