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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,269 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size phone. Although the screen is a little bigger than iPhone 8 Plus, the overall phone size is smaller than iPhone 8 Plus and bigger than iPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after learning the simple commands of the phone I am already finding myself accidentally using the new commands on my 7S which still has the thumbprint button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had iPhones for a few years and I really like all the features that come with them and they seem to get better and faster every new phone they come out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son's first iPhone. He and I have always been on android, though his other siblings have had iPhones for years. Finally, as his old phone started to have issues, he decided to upgrade. He went with the iPhone X because all of his friends are on iPhones, so it lets him chat with them in group chats like the rest of them do (sorry, don't remember the name of the iChat or whatever the group chat program that they use is). He's very happy with it. A bit of a learning curve switching to the new phone, but within one evening of playing with it he was up to speed and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a iPhone x this summer and I love it it is awesome and Best Buy helped me out a lot trying to find a new phone would highly recommend a iPhone to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the 7 a few weeks ago and I am loving this phone. I’m not sure what has been my favorite new feature. I love the Face ID and the Animojis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this iPhone X on Friday May 12, 2018 and so far I love this phone. I especially wanted this phone, because of the fact that is waterproof and I work at a farm doing various jobs where it could possibly be exposed to wet conditions. I do miss that it does'nt show the battery life remaining on the top right of the phone like my old iPhone 6. I have always been very impressed with Apple products and how very well they outlive themselves with no problems or repairs required. I wasn't sure if I was going to like the face recognition and no home button, but so far it has been fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had for a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t buy the phone at launch because of the price point. I decided to get the phone a few months after. I don’t regret buying this phone at all it’s fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 5c. The sound, phone reception, speed, enhanced features and reliability are so much better than the 5c. I’m glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints! I really enjoy my new phone and believe Apple outdid themselves. The camera is great quality and all the updates were easy to adjust to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can be said, it's an iphone. Coming from a 6s plus. Love that it's smaller with same screen size. No physical home button was easy to get used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful....no words to describe....so happy!!! 2happy with my decision to get this phone! And it is soooooooo much better than my old phone! Get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ten is a very nice phone. Does a lot of really cool stuff. Graphics are very good but I thought would be better. Not convinced that the price was justified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch from a Samsung s8plus to this phone because I needed a phone that I could operate with one had I’m handicapped noe and can only use one hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! It takes a little bit to get used to not having a home Button at the bottom but you can always add a soft button to the home screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to since there is no home button but the screen size is just as big as a plus without the bulk. Great phone once you figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really enjoying his new iPhone X. Love the screen size in relation to the overall phone size. Nice upgrade to his previous phone - the iPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X marks the spot!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone! It wasn’t slowed down. I’m keeping this for a while before I decide to upgrade. 2 years no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to leave my phone in my vehicle when I'm at work and the cold used to kill the battery on my IPhone 6. The cold doesn't kill the battery on the IPhone X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen area and the Retina display. Facial recognition takes some getting used to and doesn’t always work but it’s a great phone.

    I would recommend this to a friend