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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,269 reviews
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me but it’s smaller than the plus that I had. Disappointed in the screen size though, even though it’s bigger when videos play they are the same size as my previous 6 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited and debated on purchasing this device. I’m glad I purchased it. It took a little bit of a learning curve on using the facial recognition but I am enjoying the feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, great phone, overall great camera. iOS works really good. Fast processer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is No Substitute-BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this with the Apple silicone case and Zagg screen protector. Silky smooth and BEAUTIFUL. I love everything about it. Can't put it down. Had them all before. Size, OLED screen, face ID all works harmoniously. I'm in disbelief a product can actually be this good. Breathless on it really. Sheer genius by Apple. Do yourself a favor and get this. Nothing even comes close. Thank you Apple and Best Buy. So happy...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the design, but already problematic in cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every iPhone from 4 up to 7, then sprung for this one. The battery life for all iPhones I've had is much worse in the very cold weather -- yesterday, the first cold day in NYC this year, the battery died 99-0% in less than 30 minutes outside. Still an amazing phone, but beware of that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 10!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 6+ to x. Love love love. Only took a few minutes to transition with the changes. The new size is great. Basically same screen size as the 6+ but easier to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet to date. Fast, responsive, fantastic camera and battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality outstanding. Battery life better than previous models. Faster processing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great love the size of th screen the features are amazing and the camera wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best I Phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the fastest phone I ever had, the pictures are very clear the phone sound is very good and I like the QI charging and I can let it go without charging every day and I am checking things out all the time Very good battery. Bought the 256 GB I know I will never use all the storage But if I need it I've got it. If you are thinking of buying this phone I highly recommend it you won't be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera also great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has once again hit another homerun with me with this product I love the no home button it is great to do everything on the screen once again another great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone, awesome screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone practically when it first came out. I was hesitant to switch from the regular style iPhone to this new style. After much time with it and using all of my regular apps on it, I can say that I now prefer the no home button full-screen display over the old one. I love just now big the screen looks and with the button gone, I feel like its so much more modern. Thank you apple, best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t think I would like it because of the lack of home button but I quickly got use to it. I love the camera and Apple products in general. I love the X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great features and design is excellent. Screen and resolution so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My “Precious”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 5S and have no regrets! The OLED, facial recognition, and dominant simplicity of the X has increased my quality of life in ways I hadn’t expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has an amazing camera and the screen resolution is amazing. Took a minute to get used to no Home button but now would not go back to a button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iPhone yet from camera to speed it’s also slim and light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Apple fan and I’m really impressed by this phone. The new screen is awesome. Camera is extremely high quality and the new portrait mode is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is one of the best iPhone Apple has came out with! It’s a little different without the home button but learning about the new features is even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally some new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to being gesture based. Facial recognition works great. AR is fun. Animoji is great. Love the size of the phone. Over all good phone.

    I would recommend this to a friend