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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 7,069 reviews
  • Rated 5 out of 5 stars

    Love the new design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of days to get use to the fact that the home button was gone but I feel it is a great change. Pictures are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought there would be a learning curve with the new iPhone without the home button but love the new setup. Easy to use and natural gestures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone thus far, Face ID works greak, no more buttons, the future is here, internet and communication in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone thus far, Face ID works greak, no more buttons, the future is here, internet and communication in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! The camera is amazing and all the features are great. I love the fact that I can unlock my phone with my face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been limping along with my 6s waiting for a good deal. Got one. No home button is taking some getting used to but this phone rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t plan on this purchase but stopped to look at new phones. With all the features and the ability to upgrade I bought it and am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iPhone yet. The camera is awesome never had anything like it......highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was used to home buttons and all. But after learning the night of my device, it’s easy for me to swipe up, and close apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. The quality of the pictures is better than I expected. I like the new functionality of the X vs my previous iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new phone. It took a while to get used to it not having a home button. I prefer the new iPhone X without the home button know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with my new IPhone X. It is definitely an upgrade from my IPhone 6 Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a gift. The phone is very intuitive and the technology is fantastic. Only had a month so far but it’s been great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is way different than the previous versions so it’s kinda difficult to learn. The camera takes amazing pictures and the face recognition is cool. My kids love it and teenagers know exactly how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have taste for the best, this is the phone you want. From the Face ID to the seamless all screen design no phone comes close to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone X coming from the iPhone SE the iPhone ex is absolutely amazing and the camera on it and display are beautiful and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. So far it is quick (still). Plenty of memory. The Best Buy tech was very helpful with set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No home button, No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone 6 to a iPhone X, and it is night and day! I thought I wouldn’t like not having a home button, but it’s fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad of a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok, not awesome, but not bad either. Speed was ok, faster than iphone 7 or 8. If you are an iphone fan, you will really like this phone. If you are comparing it to other high end phones (between 700 to 1k usd), the iphonex is just mediocre at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and even better screen. The full screen is a game changer. The only downside is how fragile the device is.

    I would recommend this to a friend