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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,069 reviews
  • Rated 5 out of 5 stars

    The storage is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a iPhone 6 with only 64 gb it was a huge step into the world of amazing technology with the Face ID and animojis and live pictures I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fastest series that Apple has ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone's camera is extra ordinary esp in videos and during the day light colors are great in photos and videos. very fast phone at processing tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best iphone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love everything about this phone. this is my 3rd iphone and this is absolutely the best one yet. the camera, apps, how it runs! i couldn`t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! The full size screen is awesome and the camera is amazing! I’ve been using the camera in portrait mode since I received the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprisingly like the iPhone X coming from a iPhone 7plus. Even though it’s a smaller phone it has a equally large screen. And the camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a week so far and I am loving this phone a lot pictures are amazing quality and the overall speed of the phone is really really fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, victim of its hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about seven months since I bought the iPhone X, and since then I've had a lot of time to get to use it on a regular basis. The short answer is, it's a great iPhone. It's fast, fluid, and I really appreciate using gesture controls to navigate between windows as opposed to pressing the home button. It feels much more....elegant....than a dedicated button. The lack of Touch ID isn't sorely missed, but it is noticeably slower to authenticate yourself into not only the phone but also the many many apps that now incorporate some kind of biometric password into their logins. It adds small seconds to your day that for most people won't be dealbreakers but are definitely noticed. The biggest issue I felt with the iPhone X was that the screen technology used to create the rounded corners, essentially a curved OLED, is breathtaking in its ingenuity but doesn't wholly translate to a game-changing experience. The truth is, the iPhone doesn't really have the best screen-to-body ratio of many current flagships - and what's more, what bezel it does have is almost immediately obviated by the fact that everyone will need to slap a case on it in order to keep its completely glass body safe, as opposed to other phones that use titanium, plastic or ceramic to bolster their tiny tiny bezels. Once you have a case on it, you're essentially looking at an iPhone with a slightly larger body, but the sensation of using something brand-new is significantly diminished. Don't get me wrong - the iPhone X is a great phone, and if you are already deep in the Apple ecosystem and want its latest and greatest, this is definitely it. However, I don't think that stretching your budget to buy this when you could purchase an iPhone 8 or 8 Plus for much cheaper which offers an almost identical experience (especially when cases get involved) and equally good cameras should be a gut-wrenching decision. It's a great phone, with a great screen, and a great camera. And for me, it was absolutely worth the $1000. But that won't hold true for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase. I was concerned about the facial recognition but that has not been an issue. I love the large screen and the camera's Portrait mode is great as well. I did take a bit getting used to the different features from my 6S such as no Home button and swipe from top right for the quick access section. Overall I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X - Surprised Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having various iPhone models since 2007, I was pleasantly surprised by the iPhone X. I really like that this phone does not have a home button and that it has face recognition that works well. The phone is very fast also. Overall, I really think Apple did a great job on this phone and I have no regrets over what I originally considered to be a big expense for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I hoped it would be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be! The screen is by far the biggest difference for me. Everyone who looks at it asks me if it’s real it looks so clear...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works excellent. First iPhone I’ve upgraded to that the battery lasts longer than the previous version. Really enjoying the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about spending the money for the X, but figured I use my phone more than any other device in life, so might as well splurge. This thing is fantastic. The facial recognition log in is excellent - I don't even think about the phone pulling up at all any more. It just opens. Battery life is excellent as well as speed. Good job Apple and good deal Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually started out with the iPhone 8 Plus. That was so big (I had a 7 before) and very heavy. I decided to spend the extra money to get the iPhone X. I am so happy that I did!!! It is fast, the screen quality is excellent and I love the camera. It is a little heavier than the 7 but much better size and weight than the plus size. Worth the price in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone x. Easy to operate and looks great. I am still getting use to all the things I can do with my new phone, but so far I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said in my first post love this phone. Once you get use to the fact there’s no home button anymore it become one of the best iPhones yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an 6s and wow this is fast. It takes awhile to learn the new gestures without a home button but other then that I can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works fine - not worried about storage ( 256 g) Glass protector and otter box - All doing just what they advertised !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Was skeptical at first about another apple phone. But this phone was well created. Great features. The price can be scary though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy not having a home button. It is a little hard to take a screenshot but the upgrades and new features on the iPhone X are 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My New IPhone X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially concerned about the lack of home button and having to use facial recognition and new gestures, but it appears that the advances in technology, are just that, advances! I like being able to look at and unlock my phone, even in the dark. I like the full screen with nearly no bezel. Overall, it feels like an upgrade to the iPhone in general.

    I would recommend this to a friend