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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,069 reviews
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new iphone! The dark gray is sleek. Plus, it has an awesome facial recognition feature that automatically allows the screen to unlocked just from putting the phone in front of your face once it is recognized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri doesn’t always work. Battery life is awesome. Love the screen. Perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my daughter, she loves it .. awesome features .. face recognition, camera, faster speed, you name it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the X from a 6S Plus and I love that I get all that screen in a compact package. I like big screens but not necessarily big phones... enter the X. This thing is so much faster than my 6S Plus too, but that's to be expected when you wait a couple of generations to upgrade of course. I'm fine with the notch that people complain about, doesn't bother me if I even notice it all. The audio quality is so much better than my previous iPhone. I am very happy with this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone with new features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. Love the new features. I love technology so I have, and have a lot of other phones. This one is definitely going to set a record for Apple. Looking forward to the iPhone X plus, if here is going to be one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite their greediness I still love apple. I don’t really know if this phone is worth every penny but is the coolest out there right now. Is quick, crispy clear and sleek as all apple products are. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The facial recognition is outstanding. Camera takes fantastic pictures. Processor is fast and it is perfect pocket size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from the 6s plus to the X. It was a significant upgrade in cost and function. I love the smaller size while keeping the large screen. The only drawback is that some apps haven't adapted to the full screen yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish there was a 500Gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you go from a 68G to a 200+G without something in the middle? I will NEVER use all the data (but knew I’d be over the 68). Love the screen size, not too hip on the amount of time it takes to unlock the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little sceptical at 1st , but this has been the best IPhone I’ve owned yet ........ Face ID works rather flawlessly and no home button is alright as well......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great next Gen iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, but I didn't give it 5 stars, because it didn't exceed my expectations and I was almost forced into it due to the decline in performance caused by the multiple updates released to keep up with the issues arising from the release of the X. The iPhone doesn't really change much other than a few new features and upgrades to the camera, screen resolution, and overall speed due to processor upgrades each year. When will our phones project images in 3D that we can manipulate with our hands like in the SciFi movies?? e.g., Minority Report! Just saying. Regardless, it's a nicely made phone and feels good in your hand. The model you get at Best Buy is the same you would get at the Apple Store and works on all networks (CDMA and TDMA). That is advantageous, because when you get the phone unlocked, you can use it with any carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for this phone for a while ever since they announced and I read the reviews and something that light I will recommend it to my friends even though it’s a little pricey her but it does what it says

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter turned 10 and got the Iphone 10. She was very excited and she is very pleased with the phone. Lucky kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sa far its ok with out home button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the hidden slide button to close apps, but definitely it takes getting used to. I almost returned it, but I am liking it. The scanning feature is pretty neat and the camera is so nice! Think I'll keep it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is no doubt the best phone ever. Feel in love with the all the new features and the full screen is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPhone, not dissatisfied at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New interface is easy to figure out. Having 256GB is great. Can download movies and take lots of pictures and videos. Silver finish looks very good, recommend Urban Armor Gear (UAG) cases with it. Not as advanced as the new iPhone XS, but advanced enough to last a very long time (honestly, there’s not much of a noticeable difference between the two iPhones). Face ID works very well, however in some cases (like laying in bed on your side), it has a hard time recognizing your face and this is where Touch ID might be preferred. In most cases, Face ID is quicker and easier than Touch ID (and more fun with the new Memoji and Animoji). Having the “all screen” display is great and looking back at older iPhones, it’s just not the same as you would think. Overall, I wouldn’t want any other iPhone than an iPhone X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, what else can I say?! Previously ordered through Att but I have been waiting almost 3wks and my ordered hasn’t shipped. Decided to try Best Buy and they have it in stock! Got it on Black Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every iPhone they have made but this is the only one I actually really love. No home button - yay. No constantly having to put in your code - yay. The camera is hand over fist better than the 8 even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving my new iPhone X. The battery life is great and the screen display is awesome. I love the full screen. Just wish more apps would hurry up and fix their apps to accommodate. They are but slowly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife and she loves it, thin, sleek, and way faster than the previous version.

    I would recommend this to a friend