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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 7,069 reviews
  • Rated 5 out of 5 stars

    So fast. Love the Face Recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything processes so much quicker than previous phones. Also, the facial recognition is fun and again speeds up the unlocking of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the new update and the camera! The portrait camera feature quality is like taking pictures from a high end expensive camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE NEW FEATURES=WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just...wow! The new features are amazing and though not necessarily worth the price tag still make me happy every time I use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Iphone tech junkie. I always have to have the newest stuff. Picked this up and have not been disappointed. Battery life is great, wireless charging which I love. I also love how much screen space you get. Is it worth a grand...debateable but I bit the bullet and don't regret it as I make my 24 device payments. If you love Iphone you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X need I say more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the latest bells and whistles...but getting use to not having a hoe button is a challenge...once you get over that it's all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in June. It is an excellent phone. I don’t miss the button on phone. Love how easy this phone is to use. My other phone was Samsung 7 edge. I am very happy I made the switch back to Apple. I usually prefer the bigger phone but this one fits the back pocket better for s female. This is a perfect size phone . Love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say that I have read reviews about the face id working sometime, but mine works all the time. I came from Windows phone and as expected I have lost the great synchronization windows phone had with my other windows product, desktop, laptop and surface. So that is painful that I now need to update information in at least 2 places, but even though the interface or OS is long in the tooth for Apple, the fact things work well is and always has been their ace in the hole. This phone has grest responsiveness and works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care how much it is. They keep coming out with better and better! And Best Buy got it to me almost a month sooner than they thought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but not water proof. oled screen isperfect and a11 is so powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as good as the 6s

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy it’s user friendly, takes good pictures. Face ID is neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite step forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an unapologetic iPhone user, this phone is what I waited for after my 6+. Near identical screen real estate and excellent new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dig this phone! Such a huge difference from my 6s! Hard to get used to the disappearance of the home button, but got used to it quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had at least six iPhones over the years. I upgraded to this phone from the iPhone 7 Plus. I like that the phone is smaller but the display is taller. However, the display is slightly narrower than the display on the 7 Plus. I miss the home button, but I adapted to that change quickly. Face recognition is convenient. I waited a couple of months before buying this phone so the kinks could be worked out. There have been no major glitches, but the phone does not process as quickly as it should. Overall, this is a good phone and lives up to iPhone expectations, but there is still room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three bears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone X. It replaced my note 8 so now I have 2. I love the look and feel. The screen is awesome and I like the form factor. I came from a 7 plus and thought it was a little too big but this is just right. You take the 8, 8 plus and X and you have the perfect three bears scenario. One too big. One too small and one just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the iPhone X. The face recognition is fun and makes things easier. With this phone it is like watching tv on my 4K ultra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple X is a great device. The camera allows in portrait setting has different light settings. I especially like the stage Light setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and battery life. Perfect size for pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Design, Great, Quality feeling phone and device. Upgrading from an iPhone 6, one can definitely tell the difference. The weight increases because of the glass design added for wireless charging. The new cameras are amazing and you’ll love the portrait mode and 4K video capture. Overall great phone and innovation from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about coming for a 7 plus to the X. The iPhone X is smaller but I love the phone. Clarity of my pictures and the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone. Especially the face recognition protection. My passwords are much more secure now. This is an excellent phone so far.

    I would recommend this to a friend