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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 7,069 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone (except) the price). Fulll featured, fast, great camera. Waited 3 years for it and not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iPhone is awesome. The speed and the facial recognition as well as the new screen make it a great upgrade from my old phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a "whole number" iPhone upgrade guy so this was out of cycle for me. There is nothing about this that I don't like. The talking emojis is funny and engaging but not super useful. THe screen is AMAZing. The phone feels better in the hand than the plus size phones but the screen size is comparable. The face ID is spot on. I've never had it hesitate. It was hard to get used to after several generations of fingerprint ID but is now second nature. My hope is that all iPhones will be this good from now on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone, kind of expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure most everyone is familiar with the iPhone product. This latest version has a beautiful screen, a great camera, a fast processor and a slim design. Having no Home button takes a bit of getting used to and, frankly, I don't like not having one since some of the operations have been made a bit more cumbersome. But, the removal of the button allows for larger screen size without increasing the overall size of the phone very much. At $1,000, it's a pretty expensive communication device to carry around in your pocket but I believe it's the best one you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered Oct 31st and received my IPhone Silver Nov 9th, which is great! 1st off I was skeptical with apple removing Touch ID/home button, but honestly within 15mins of playing with this new phone I was able to get use to the new gesture controls. 2nd Face ID when setting it up, very easy! Face ID works practically each time and is fast. 3rd I love that the battery life is better and last but not least Selfie Portait modes! Wireless charging isn’t something I’m big on but I’m glad it’s a capability now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter She really likes it The Samsung app doesn’t let her watch work as well as her Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get current with my phone instead of being behind the curve. Lots to learn about the new format, but happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, beautiful screen, camera is the best out right now. Good battery life and will be a good phone 3 years from now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who is a big Apple fan like me. He decided he wanted one when I received my iPhone X and showed him the new features. We love the Animoji, the fast processor, the phone size (we’ve always had the Plus models since they first came out and the size of this thing is awesome - fits your hand and pocket better, and the screen is still big enough for optimal viewing), the camera (even the selfies come out so clear). It’s pricey yes but he’s happy so I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way Cool!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New operating system takes a little getting used to, but it is fantastic! I love the facial recognition, it works flawlessly and quickly. Closing apps was a bit cumbersome to start with, but now it's a breeze. The wall to wall screen is a great addition as well as wireless charging. This is the ultimate IPhone and the no interest cost from Best Buy makes it that much more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Very fast and responsive. Love the face id unlock. No button on the screen was very easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Samsung guy since the Galaxy s4, bough a Note 8 when it launched. I found myself tired of constant apps quitting, slow speed, and other miscellaneous errors. Decided to grab an iPhone X and I can go on and on about how impressed I am, the new iPhone X and the operating system blows Android and Samsung so far out of the water, that I decided to purchase a MacBook Pro (currently trying to sell my Lenovo Y700), personally i like my MacBook just as much as my Lenovo running Windows 10 Pro but because of how impressed I am with my three week old iPhone X I purchased an Apple Watch Series 3... wayyy better than my Samsung Gear but at a slightly high price. Pros: Smooth, Stylish, Fast, Reliable, Efficient, Jaw-Dropping Camera, works perfectly with my MacBook Pro and Apple Watch Cons: I wish they made a "Plus" version, I am a fan of the Note 8s huge screen, and although the X has less pixel density it has a much higher contrast and color which provides a better picture... would complain about the price but my Note 8 costed the same (Note 8 is overpriced)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets !!! Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, design, performance, battery life, sounds, you name it. Best phone I've owned hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet! Love the faceid and the phone is super fast. Very responsive. The screen quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size and facial recognition is pretty cool. Can always do the swipe method if need d. Great Camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love/hate relationship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, overall size of phone, speed, facial recognition is pretty easy. Camera is excellent. Do not like how sensitive the side buttons are. I’ve talked with my friends and they have the same issues: screen shots when you’re not trying, butt calls, inadvertent SOS calls. I know there are some operator errors, but It also locks up at least once a week. I switched from a 7 and quite frankly, had zero issues with the 7. I’d recommend, but with some reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. Fits perfectly in the hand for 1 hand use. Beautiful pictures face recognition is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My son loves it! He really likes the bigger screen. Also likes being able to open the phone with face recognition. The pictures taken with the camera are also very impressive. The storage is much larger than his last phone which allows him to have more room for all the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face unlock, True Tone display, I will say is a much better screen conpare to my old iPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was definitely worth the wait. I traded in my iPhone 7plus. This phone fits my hand size better. I really enjoy the facial recognition and swiping features without the button. This phone really feels like the latest in great Apple technology!

    I would recommend this to a friend