Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 7,069 reviews
  • Rated 4 out of 5 stars

    Longing for the Home Button

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is phenomenal. The facial recognition works well in even in low light. I haven’t broke down and added the faux home button but I sure miss it! I find closing apps to be particularly difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cell for beginner to experienced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using even with the phone locked!! Takes beautiful photos! Very glad I upgraded to it and I find the Apple products are easy to navigate and work together with that same ease!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone. I have had it for about two weeks and am completely happy! It can do so much more that make phone calls. I am continuing to learn all about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, similar to other iPhones but the screen is so much more clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing i am playing soccer on my phone yep thats right FIFA on a phone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s still an iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Animoji’s! The bigger screen is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new cell phone. It took time to learn all the new features. But with the help of Google and the awesome Best Buy employees I have learned how to use my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone X! Face recognition is the bests and I really like the style and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot of phones but this one will be tomorrow it is very nice it is a very stern phone material wise and I would recommend it to anyone friends family a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then my last phone I had the iPhone7 the x is faster and the camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Would purchase again. Love not having a home button and larger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great color I like the face recognition feature works really good the voice command works good also camera is really player takes good pictures really no complaints with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size... the last few were too big. Love this camera. Quick internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! The screen is large and the camera and video works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen is a great thing!! Excellent camera quality great product once again apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone from apple, the camera is great and charge life works for a busy person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at the outset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with every iPhone I have had, this one starts out amazing but only time can tell how it adapts to my usage. Just hoping it does better than my 6Plus did over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPhone, and there are great new features. It’s user friendly, very responsive. The only downside is the (provided) adapter needed to connect the earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased to be able to order this phone from Best Buy and then receive it the very next day. And, the support I received from the staff at B.B. was second to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new iPhone X. The camera takes great pictures and the Face ID is awesome.

    I would recommend this to a friend