Customer Ratings & Reviews

It is an upgrade from iPhone 6s and of course this phone is better in everything. The phone size, screen size, camera and processor are ideal.

I switched to this phone after iphone6S and I am loving everyday of using it! The size is just perfect. I use to find plus was too big and the normal one was a little smaller but this one is good in size. It’s a little high in cost but I love it

Apple regains control of the next gen mobile phone market (although I'm not quite certain it ever lost it) with this device. Face ID works consistently and seamlessly, offering an amazing convenience over touch ID. It is worth every penny spent!!

Loving it - Great improvements to camera, speed, even battery life - the only reason I did not give it 5 stars is because I just wish they would figure out how to use screen material that would not break or shatter if dropped - other than that it's my favorite phone so far :)

I’ve had pretty much every iPhone going back to the original one. I love this new model. The Face ID works even when it’s dark in the room. Of course the screen on the phone is great. I do miss having a big iPhone, but I’m a big fan of this one

It takes a bit of adjusting to the fact that you no longer have a home button and everything is gesture based. However you get over it very quick once you get used to the new gestures. However even though the size of the screen is almost like the iPhone Plus size you don't get many of the landscape features you did on those devices. Other than that it's a great phone the battery is decent lasts almost all day depending on usage.

This is by far the best phone on the market. I don’t like that there isn’t a 128gig option anymore but I wasn’t about to get the 64g. I haven’t had it long, so still adjusting to the new gestures, but this phone is awesome! Love the new camera!

When preordering this, I was shocked to see that the BestBuy site was ready before Apple! Further impressed that is was ready for my pickup the day it was released. Face ID has been seamless and fast, even when I have sunglasses and a hat on!

I like the phone. I miss the home button and I miss a non-glass back. Otherwise this is by far one of the best phones I have used. No issues with face id and it is really fast when using apps. As ay smart phone the battery is OK, it could be better but I'm satisfied for now.

This is by far the best iPhone ever made by Apple. I only have one complaint which is best buy. They over charged me by 100 dollars and rufuse to refund me and I am an elite plus member.

Love this phone! The camera is excellent to take pictures both in low light and regular situations. Also love the storage and battery life.

I am enjoying the large screen view. The extra features like magnifying glass, and face ID as well as the longer battery life etc. I do miss seeing the percentage of battery left and the alarm clock on the screen. Those features are important to me to have and I am missing them.

I upgrade my phone every 3 years. Battery lasts all day, screens much bigger, cameras amazing. No complaints! Last phone was an iphone 6s

The iPhone X delivers a great blend of handheld comfort and a big, gorgeous 5.8-inch OLED screen. The rear-facing telephoto camera outshouts the iPhone 8 Plus in low light, and the front-facing camera snaps impressive portrait mode selfies. Face ID generally works fine.

I am happy I bought this phone! Love the facial recognition! Works well with Apple Pay. Takes great pictures! It’s not to big or to small!

The phone is great with many excellent features. It was easy to set up and transfer data/photos from my older iPhone 6. Only tricky thing was understanding how to transfer my existing service but a quick web search got that taken care of.

I have had many phones that were Apple and Samsung’s. This phone far out performs any of them! I had the note 8 before this and The retina unlock never really worked so I was skeptical of the facial recognition. This is night and day different. I’ve grown a beard and it still works. Sunglasses on it works. In a pitch black room it works. Apple perfected this! I missed the home button at first but not anymore. I don’t think I’d wanna go back at this point. All in all this phone is just great at how well it does everything I need it too.

Used the trade in upgrade for my daughter. She loves all the new features. The photo quality is better. Although a smaller phone than the iPhone pluses - the screen is actually larger. All functions are done on the screen vs push button.

IPhone X is a good fast phone that feels nice in your hands and has great picture taking lens and filters. However, some steps like shutting down apps takes more steps due to the lack of the home button. Not sure if the lack of home button really saves screen space.

wasn't sure if i should upgrade, but the new features are really great. the facial recognition is a lot easier to use than the thumb print on the previous iphone version. it even works in very low light. the camera quality is also much better and has other features to enhance your photos. BTW, buying it at best buy is so much better and easier than going to the ATT store or Apple store. BB customer service is consistently better and faster than either of those other places. Plus I get reward points when I purchase here.