Customer Ratings & Reviews

Although there are glitches, I love my new iPhone and case which I recently bought at my local, Bay Shore Best Buy. I went it in just to check it out (they had one for display), and the sales rep explained to me that the surface space was equal to my IPhone 6S Plus, my current phone at the time. After asking several more questions, which were answered intelligently, I took the plunge (I was nervous), and ordered the iPhone X. I came in in a few days, and the expert sales folks helped my through the transition. I like having the Geek Squad as an authorized Apple tech support right there in the same location, convenient for me. Yes thrrr were glitches, but since this device is on the forefront of tech, it’s to be expected.

Love this phone is faster, got the 256 gb memory, pictures are awesome, a little pricey only but you pay for APPLE.

I was able to purchase the iPhone X a couple weeks after the release date and was really amazed that Best Buy was able to get it in stock so quickly considering supplies were strained. Since then, I have been extremely impressed with the phone. The display is unbelievable, with far superior clarity and color accuracy compared to my previous iPhone 6s. I purchased the phone primarily for the dual lens camera, which I have found to take exceptional photos, especially in low light. As a photo enthusiast, I have been very impressed with the capabilities of the camera. The portrait mode is a little gimmicky, although the bokeh in this mode is quite surprisingly good. The other portrait mode settings are not as useful to me and could use some improvement. The screen size is very good and easy on the eyes. I rather like the fact that the overall size of the phone is barely larger than my old iPhone 6s and is easy on the hand. Scrolling is smooth as silk and the new gestures, while requiring a little adjustment, are ultimately much more intuitive over time. There are a couple of annoyances that warrant mention here. First, while face recognition is superb, it can only work in portrait mode. It does not work in landscape. This is annoying if the phone goes off while working in landscape mode. I have to flip the phone to vertical to unlock with face recognition. The other annoyance is also related to face recognition. If the phone is lying flat on a table and I want to look at notification or text, it will not unlock with face recognition unless you lean over the phone considerably, or you pick the phone up so that it will recognize your face. Regardless, it is a top-notch phone with little in the way of drawbacks. Hopefully, some of these considerations will be addressed in newer versions of the phone or in newer software updates.

Love this phone. Wasn’t sure I would like it but the facial recognition works better than I ever thought it would and the picture quality is great and the screen is beautiful! To me it is worth the price.

Just got my iPhone X and I can not believe how nice it is. I thought it would be hard to get used to not having a home button, it is not! And face recognition it works and it’s great! Best iPhone yet!

I love this iPhone and like the Face ID feature. Also the pictures clarity is phenomenal. The volume of the ring sound lowers as soon as you look at it and it recognizes your face which is great too.

Overall the performance, quality and design are simply spectacular. My personal favorite thing about the X is that you get a big screen without having to carry around a brick such as the Plus models.

Same footprint as iPhone6 but much bigger screen. Love Face ID over fingerprint unlock as the iPhone 6 always seemed to lose or not recognize my fingerprint. Camera produces much better pictures. Loss of home button is no big deal - only took a few days to get used to swiping up from the bottom or various other swipes to replace other actions. Am missing the separate headset jack but plan to order a pair of wireless earbuds and should be good to go.

The telephone camera is the best. High performance cellphone and screen optimized. Just a little heavy

If you are coming off another Apple phone everything will be familiar. I think too much is being said about adjusting to using Face ID and swiping instead of pushing the home button. I got used to this and not even a days time. The price is high so it is kind of hard to say that it’s worth it but overall if you’re an Apple fan would be hard not to upgrade

I was NOT too excited about the loss of home key on this. I was worried I would not be able to adjust to it but after about two days, I don't ever miss that home button! My iphone X is quick. The screen/ picture quality is absolutely amazing and it feels so much better to hold than an iphone PLUS. It was actually cheaper payments to upgrade to the newest version. I am so glad I did! If you're not sure if it's worth the upgrade, try it! You'll love it too!

I have loved all of my iphones and this one is no different. I am impressed with the facial recognition features. I love that it has the same camera features as the 8 plus but it is not too huge.

At first I was skeptical about getting this phone because of the high price point. After having it for a few weeks now, I am happy with it. I thought the notch would be a problem for me but I really don’t mind it. The new gestures are pretty easy to adjust to. Though it does take a bit of playing around with the phone to get used to it. The Face ID dectection is pretty good. A lot better than I anticipated. It will recognize my face even in complete darkness. It does fail to read my face once in a while but it is usually because of the angle I hold the phone in or if I don’t look directly at it or block my face with my hands. Over all this is great phone and highly recommend it.

The iPhone X is everything advertised. It takes some getting used to but the phone itself is amazing. High quality pictures. The Face ID actually is really protective and works really well even from different angles. I love the fact it has wireless charging capabilities and most important: it’s still an iPhone! The screen size (phone size from the iPhone 7+) isn’t as good as I expected but the fact the screen is so big makes up for this.

great phone, nice size screen and beautiful display- my daughter got this as a present for straight A's last year- I don't know if I'm gonna like no home button but kids don't seem to mind it

This is by far the best phone I have ever purchased. I was hesitant at first due to the removal of the home button but I was wrong. It took all of one afternoon and I was navigating ios faster than ever. Battery Life rocks and FaceID is spot on. You will not regret purchasing the iPhone 10. Dennis Garrison and Paige Cecil delivered unparalleled customer service. If you want a great shopping experience go to the Greenwood Mall in Bowling Green, KY!

My review of the iPhone X is great I love the phone have had 0 problems with it performs great very fast the facial Recognition Is super great saves me a lot of time and it can be used for other things like I use it to log into my bank accounts my credit cards and so on I got the 256 gn so I would never run out of storage I’m ready to upgrade soon as a new iPhone comes out I just hope it’s as good as this one

I use my phone a lot. For work, for play, and anything in between, my phones get a lot of use. They connect us to the world through apps and the internet. I use mine to look up information all the time. Not to mention as a camera, GPS, flashlight, radio, and the list just goes on and on. I had been on the fence with my 6s for a while debating if it was worth going for the X or just getting an 8. I'm glad I went with the X. The new features of the X simply work, and feel very natural. Now if gestures, FaceID, and some of the additional new features don't matter to you, then an 8 will suite you just fine. You could say that the iPhone X is for "enthusiasts" .

I highly recommend this new iPhone, but getting rid of the boarders it allowed for full screen viewing but reducing the size down from the prior Plus models. The camera is also amazing. I

The X is a great phone. My only complaint really is that every once in a while it takes a few times tapping the screen to wake up. I have had this phone almost 2 years and my battery life isn’t bad, camera is great, and it’s fast. I’ll be keeping this phone until it quits on me one day, which is undoubtedly be years from now. That’s why I love my iPhones!! My 6 lasted me 5 years!