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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 3269 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,269 reviews
  • Rated 5 out of 5 stars

    Iphone refined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this iphone is screen size compared to overall size. Face recognition works with ease, battery life seems to be very good and losing the home button is no big deal! Enjoying it immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone. If you can afford it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face ID works at least as well as touch ID, so no worries there. Screen is great. Size is perfect in the hand. Overall, I like this phone a lot but I do think Apple's pricing is pretty ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features of the X! The phone itself is smaller than my 6s plus that I had without losing screen size due to the screen going all the way to the edges. Great camara and facial recognition works awesome! Easy to use! Don’t miss the home button at all! The only downfall is that if I’m using the headphones and watching a movie, I can’t charge it at the same time. However, the battery life seems to way improved from my previous iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything they say it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend this much on a phone, as I don't use the camera much.... It was 100% worth it. Image, sound, speed, ease of use.... and I got over the notch within about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this phone so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed, the quality, the slim design! This phone is a beauty. Once you get used to not having the the home button everything is a breeze and it feels like second nature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 6 plus to this iPhoneX, love the screen size. Need to get used to no home button, but by second day I did not miss the Home button any more. Easy to take pictures & videos, very clear & sharp. I ended up bought the apple care , because I got nervous for price of iPhone X 256GB that I paid for. Best Buy has a promotion on iPhone X, very good deal. Yes, I also got a nice strong case to protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a Skeptic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile for me to take the leap and upgrade from my iPhone 6. I am so glad I finally did it!! The iPhone X is a great device!! Thought adjusting from the lack of home button would be tough but it took me about ten minutes to adjust. Face ID is pretty cool and works both with and without my sunglasses on. The screen size and quality are awesome! Camera is amazing! Two thumbs up from me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I waited! I’m so impressed with the phone with the face recognition, portrait pictures, live pics, how much simpler it works for me. Upgrade from 6s plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 19 year old son loves Apple and says this phone is great. Large screen in a small case. Takes great pics and he loves the facial recognition to unlock the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, excellent gandling, the pictures are amazing. The face recognition is also superb. Worth the money if you plan on buying it for a few years use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love that the screen is still as large or slightly larger than my plus but the overall phone is smaller! Very sleek design. Excellent camera!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X best iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered Oct 31st and received my IPhone Silver Nov 9th, which is great! 1st off I was skeptical with apple removing Touch ID/home button, but honestly within 15mins of playing with this new phone I was able to get use to the new gesture controls. 2nd Face ID when setting it up, very easy! Face ID works practically each time and is fast. 3rd I love that the battery life is better and last but not least Selfie Portait modes! Wireless charging isn’t something I’m big on but I’m glad it’s a capability now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get current with my phone instead of being behind the curve. Lots to learn about the new format, but happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen. Very fast and responsive. Love the face id unlock. No button on the screen was very easy to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Samsung guy since the Galaxy s4, bough a Note 8 when it launched. I found myself tired of constant apps quitting, slow speed, and other miscellaneous errors. Decided to grab an iPhone X and I can go on and on about how impressed I am, the new iPhone X and the operating system blows Android and Samsung so far out of the water, that I decided to purchase a MacBook Pro (currently trying to sell my Lenovo Y700), personally i like my MacBook just as much as my Lenovo running Windows 10 Pro but because of how impressed I am with my three week old iPhone X I purchased an Apple Watch Series 3... wayyy better than my Samsung Gear but at a slightly high price. Pros: Smooth, Stylish, Fast, Reliable, Efficient, Jaw-Dropping Camera, works perfectly with my MacBook Pro and Apple Watch Cons: I wish they made a "Plus" version, I am a fan of the Note 8s huge screen, and although the X has less pixel density it has a much higher contrast and color which provides a better picture... would complain about the price but my Note 8 costed the same (Note 8 is overpriced)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets !!! Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, design, performance, battery life, sounds, you name it. Best phone I've owned hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet! Love the faceid and the phone is super fast. Very responsive. The screen quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. Fits perfectly in the hand for 1 hand use. Beautiful pictures face recognition is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My son loves it! He really likes the bigger screen. Also likes being able to open the phone with face recognition. The pictures taken with the camera are also very impressive. The storage is much larger than his last phone which allows him to have more room for all the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never a bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face unlock, True Tone display, I will say is a much better screen conpare to my old iPhone 6s.

    I would recommend this to a friend
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