Customer Ratings & Reviews

I was waiting for the 10th iPhone to come out to upgrade from my iPhone 6. It’s a great phone, and the camera is awesome! The first 2 days I had my iPhone, i was having problems with the Face ID not working and the phone became essentially non-responsive. These issues didn’t occur in cold weather so I wondered if the lighting in the rooms I was in was not sufficient for the iPhone to recognize my face as both issues occurred after 5pm, so it was dark outside. Since there’s no home button, i couldn’t turn the phone off. I watched some You-Tube videos and found one that allowed me to turn the phone off when it doesn’t recognize my face and doesn’t allow a numeric passcode to open up. You push and release the volume up button, then push and release the volume down button, then press and hold the right side button until the phone turns off and the apple logo comes on (after about 10 seconds). Since those first two nights, my iPhone has only locked up the same way once, and using the above reset method, resolved the problem.

After switching from my iPhone 7 Plus to the iPhone X and using it for three months, I wanted to share my thoughts. Pros: - The display is the stand out star. The home screen looks beautiful and the OLED display brings the display so much closer to your face. - Speed - As with all new generations, the iPhone is fast and everything loads as quick as it ever has. - Front Facing Camera is amazing. Snapchat users will like that it can detect face(s) and apply the filters much easier compared to the other iPhones. - Physical Size - This is what sold me on the iPhone X instead of the iPhone 8 Plus. It feels very much like the iPhone 8 in size and holding it is really great. -Wireless Charging - At first, this wasn't really something I considered. I did pick up a charger off amazon to try and now it's the only way I charge it. It's easy to set it down and forget it. Granted, it doesn't charge as fast, but the convenience of putting it on a pad makes up for this. Cons: - Display's size - It's advertised as 5.8inches but if you're coming from a Plus sized iPhone model, you may struggle with the screen's surface area. In this sense, it feels like the iPhone 8 4.7 inch screen with a little extra real estate below the app. The notch doesn't bother me nor does the lack of the home button. After three months, I'm just a tad disappointed with the size even though I'm used to it now. - Face ID - Its fine but not as easy to use as Touch ID. Waking up in the morning it frequently fails and if I'm laying down and want to just check the phone, it is much more difficult than Touch ID. - Price - It's costly. Aside from the OLED screen, selfie camera and Face ID the phone isn't much different. Overall I like the phone's display and the ease to hold it. I think my experience would have been much better coming from the 4.7 inch screen models, but as a former Plus user, I frequently miss the larger screen. This is still a 5 start phone when looked at what it offers without comparing it to it's iPhone 8/8 plus editions. Everything Apple offers you does work as advertised and it's a great device overall.

Moving from an iPhone 6+ to this new iPhoneX is a huge change. I get a large screen without the bulky size. The speed is amazing. The face recognition is the way of the future.

The speed, the quality, the slim design! This phone is a beauty. Once you get used to not having the the home button everything is a breeze and it feels like second nature.

I upgraded from 6 plus to this iPhoneX, love the screen size. Need to get used to no home button, but by second day I did not miss the Home button any more. Easy to take pictures & videos, very clear & sharp. I ended up bought the apple care , because I got nervous for price of iPhone X 256GB that I paid for. Best Buy has a promotion on iPhone X, very good deal. Yes, I also got a nice strong case to protect.

This is turely a better iPhone, I love not having a home button, and Face ID is also great. The camera is amazing and it’s difficult to take a bad shot. I recommend the larger storage option since it’s nice just having a ton of storage. And I love that it’s a stainless steel body the phone really does feel and look premium. I been using the phone for about a year and had not had any problems.

Just as expected this phone is amazing. The security aspect of the phone is almost invisible. not only does it uses Face ID to unlock your phone but if you are looking at the phone it will autofill any password you have stored in safari. The whole interaction is awesome. The screen quality and ability to reproduces true black is insane. So far I’m liking everything of this phone, well except launching the control center. Reaching to the top right corner to pull down the control center feels weird and somewhat cumbersome, especially one handed. Besides that if you can afford it, get it. You won’t have any regrets.

I just recently updated from a iphone 6 and I am really enjoying some of the new features to the X. The portrait mode on the camera is great and probably my favorite feature and the reason I went with the X instead of a more budget friendly Xr. I miss the headphone jack plug in and dislike the fact I have to use an adapter for headphones. It has face id which is very nice but I feel almost like the home button with the fingerprint was easier and quicker to use for the things I needed it to do. The screen size is generous without being too big to fit in my back pocket. It was really easy to get used to the different features but there is a slight learning curve.

Took awhile for me to take the leap and upgrade from my iPhone 6. I am so glad I finally did it!! The iPhone X is a great device!! Thought adjusting from the lack of home button would be tough but it took me about ten minutes to adjust. Face ID is pretty cool and works both with and without my sunglasses on. The screen size and quality are awesome! Camera is amazing! Two thumbs up from me!!

I’m so glad I waited! I’m so impressed with the phone with the face recognition, portrait pictures, live pics, how much simpler it works for me. Upgrade from 6s plus

My 19 year old son loves Apple and says this phone is great. Large screen in a small case. Takes great pics and he loves the facial recognition to unlock the phone.

I upgraded the iPhone x from and iPhone 6 plus. I have been enjoying the phone a lot over the past two weeks. The camera on the phone is amazing and portrait mode really takes some great quality photos. The face ID is really solid I have only have to not recognize me when I have my aviator sunglasses on. The no home button does take some getting use too but its pretty easy transition. The price is high on this phone being at over $1000 but I use my phone everyday and I dont upgrade a whole lot. Being priced for this I dont think the phone is for everyone because of the price point, but I love mine

I had been eyeing these up since they 1st debuted. I had the 6s plus, and thought it was a little big, I still liked it, but always felt a little too big. I wasn’t too sure about the no headphone jack or home button, but it looks like it works fine. I had see these on sale a few times and always talked myself out of them. I don’t really need a new phone. Then I saw this one, an X, yes not an Xs, but it was a 256 gb model and was the size I was looking to go to, all while being cheaper than the same model in 64gb, Cheaper than the XR, it got my attention, the next day pops phone went out. Ok done deal. I really like not have a space issue any more for storage. I had the 6s with 64 gb. Now 256, is awesome. The camera is really good, even put my Nikon SLR up for sale. This display really looks nice. The $15 to $25 more a month for the Xs would have kept me from buying this. At $25 a month, I think it works for me, so far love everything about this phone. The size in my hand is perfect too. The screen is a little narrower than my old 6s plus, but a little taller, so not much of an adjustment there. Almost all screen. Take advantage of the sales my friend. Best Buy does a great job of keeping me in Apple (Quality) products and out of the Apple store.

Plenty of space, excellent gandling, the pictures are amazing. The face recognition is also superb. Worth the money if you plan on buying it for a few years use.

Absolutely love that the screen is still as large or slightly larger than my plus but the overall phone is smaller! Very sleek design. Excellent camera!!

This new IPHONE X was a little bit of a learning curve. It has no home button so that was tricky at first. It works really fast and the battery lasts.

Love the video quality. Love that not a lot of people have it. At least no one I know. Love the photographs. Love he gestures and the full bezeless screen. I don’t notice the “notch”. Only issue I’ve had with Face ID is when wearing dark sunglasses and if my head is on a pillow and he phone is upright. It doesn’t recognize me but I don’t care. I don’t mind it at all. It’s not hard to type in your passcode. I really like the phone, but that’s just me. Oh, and it’s way better than my friends who have Samsungs. Even thought Apple paid Samsung for the screen. :-D

Well worth the wait, the speed of the new chip, the visual of the new screen, the face recognition are ALL superb! Very pleased with this product.

Took a couple days to get used to no home button. So nice to have a full screen. Phone is lightning fast. Facial recognition is a cool feature

Loving the iPhone X so far! The camera is great. The size is perfect. It’s speed is excellent. Couldn’t be more happy with this investment.