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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3267 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,267 reviews
  • Rated 5 out of 5 stars

    Great evolution of the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The battery life is better than I expected, the speed & quality of the screen & camera are great except for the hit or miss portrait mode on the camera. The gestures that take the place of the home button seem to be pretty intuitive. The Face ID works better than I thought it was but isn’t perfect. Overall if you are coming from an older phone ( I had an iPhone 5s) I would recommend upgrading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the X!! The Face ID and augmented reality are very high tech. The camera is incredible. Love the wireless-charging feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look a few uses to get use to the way this iPhone works. Its a little different then the other iPhones. Its fast and the camera is great not to mention the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the access with face recognition. The pictures I have taken look amazing on this phone. The colors are so beautiful. Would definitely recommend IPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how the screen is big but the photo spa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like How the screen is big but the phone is that that big but because the screen is big it makes everything perfect I love the phone and everything aboutit is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen itself is enough to blow other iPhones out of the water. The user interface is excellent and quickly responsive. Can’t got wrong with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gorgeous Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the more breathtaking purchases I've made to date visually, but it's not that big of an upgrade from my old 7+. The camera is better with more features. The battery lasts a bit longer. Then there's the facial recognition system. But after that, it's not much different from the last few generations...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the 7 plus to IPhone X. The phone is smaller but packs a lot of power. I love the camera and face recognition. I don’t miss the bigger phone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. bigger screen and yet fits well in my hand, great graphics and colors, awesome camera... I have yet to discover soooo much more it can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's worth $1,000+ but a great experience and great phone. Loud speakers, long battery life, and amazing camera are what make this phone amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! The full size screen is awesome and the camera is amazing! I’ve been using the camera in portrait mode since I received the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprisingly like the iPhone X coming from a iPhone 7plus. Even though it’s a smaller phone it has a equally large screen. And the camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase. I was concerned about the facial recognition but that has not been an issue. I love the large screen and the camera's Portrait mode is great as well. I did take a bit getting used to the different features from my 6S such as no Home button and swipe from top right for the quick access section. Overall I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I hoped it would be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be! The screen is by far the biggest difference for me. Everyone who looks at it asks me if it’s real it looks so clear...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works excellent. First iPhone I’ve upgraded to that the battery lasts longer than the previous version. Really enjoying the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about spending the money for the X, but figured I use my phone more than any other device in life, so might as well splurge. This thing is fantastic. The facial recognition log in is excellent - I don't even think about the phone pulling up at all any more. It just opens. Battery life is excellent as well as speed. Good job Apple and good deal Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually started out with the iPhone 8 Plus. That was so big (I had a 7 before) and very heavy. I decided to spend the extra money to get the iPhone X. I am so happy that I did!!! It is fast, the screen quality is excellent and I love the camera. It is a little heavier than the 7 but much better size and weight than the plus size. Worth the price in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works fine - not worried about storage ( 256 g) Glass protector and otter box - All doing just what they advertised !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My New IPhone X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially concerned about the lack of home button and having to use facial recognition and new gestures, but it appears that the advances in technology, are just that, advances! I like being able to look at and unlock my phone, even in the dark. I like the full screen with nearly no bezel. Overall, it feels like an upgrade to the iPhone in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6s Plus. So far the battery is fantastic the speed is second to none. I I was skeptical about the facial unlock verses the fingerprint but I have to say I prefer the facial unlock over the fingerprint. No need to worry about taking your gloves off in the winter to unlock your iPhone! It’s amazing and I would highly recommend it.

    I would recommend this to a friend
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