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Customer Ratings & Reviews

Model:
MQA52LL/A
SKU:
6009680
Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the iPhone X 64GB's excellent camera quality, expansive screen size, and smooth performance as significant strengths. Many appreciate the ease of use and the innovative Face ID feature, while some find the lack of a home button and the high price less appealing. The phone's design and battery life also receive positive feedback. However, the absence of a headphone jack is a recurring point of criticism for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,497 reviews
  • Rated 1 out of 5 stars

    The phone has great options but it wasn’t for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone 24 hours ago and I had to return it today. The OLED screen was putting stress on my eyes which gave me bad migraine headaches. Had to return it but beware of the $35 restocking fee if this happens to you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an iPhone 8 instead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing special about this phone at all. The camera is actually sub par unless lighting is absolutely perfect which defeats the purpose. This is the iPhone that is making me consider android.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst iPhone I’ve owned. It is slow and it lags. Best Buy can’t take it back as it has been more than 14 days. Apple has a case open and I’ve supplied crash logs to them. I want a new phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was told AT&T would waive the activation fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told at the store that AT&T would waive the activation fee but when I called AT&T they said this was incorrect and the store should not be saying this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought iphone X which had a microphone problem and then i exchanged it to another one. Unfortunately the other one also had dents like old phone. I doubt the quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken charger port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this one as it was a gift and was an unlocked new from Bestbuy and when I gave it to my friend we found out the phone will not be able to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iphone X and nobody told me they were giving an iphone 8 for free. I found out later and when I called about it, they told me it was too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were purchased fraudulently via my att acct. Att was notified. I DID NOT purchase these phones!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They said it is unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought phone from best buy. Iphone x . I paid $1150 and they told me it is unlock bur it is not unlock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn't worth the price tag. You are paying for face ID, which isn't as good as touch ID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed these phones to be bought under my AT&T account. These items were stolen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was unlocked but it is NOT. I will NOT buy a phone from them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should stick with Samsung. Apple phones do not have equal quality at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bought the iPhoneX unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use a different number, as I am in Albania and it didn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have stuck with samsung galaxy instead of apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T service is one of my worst experiences ever very bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service bad manager they charge me 35 for noth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge me 35 $ for nothing and the manager to bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t care for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone i had was defective. Disappointed, not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best iphone yet in all ways

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iphone is the the key to future inovation way ahead of its time but perfect for real time events this year has been a roller coaster for alot of corparations world wide this device should be the connection for all entitys having to connect merge or incorporate using single platform implemented into the new iphonex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lasts long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Samsung as well as Nexus. Didn't last long (Just 1 year). Currently using Iphone 6 and its been 2 & 1/2 years and so far no problem with it. And thats the reason I am going for "X".

    No, I would not recommend this to a friend