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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 7069 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 256GB's superior camera quality, large screen size, and ease of use, with many praising its facial recognition features. Positive feedback also highlights the device's design and the ample storage it offers. However, some users expressed disappointment over the lack of a home button and the high price point. A few also mentioned concerns about the phone's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,069 reviews
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever had. Rarely any lag during intensive use and gaming, battery life is unmatched. Get the 29W fast charger and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about this phone. It's amazing! There is no comparison from the iPhone to Android. This phone kills an Android. If you are looking for a new phone and comparing it to an Android, don't bother. You just found the better phone by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly what I was hoping for-user friendly, great battery life, and an outstanding camera. I wish I would’ve upgraded sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some learning curves but I love it! The camera is great and I love the facial recognition. It would be better if it would recognize more than one face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone- the facial recognition feature is wonderful, the pictures are unbelievably detailed and the sound quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Animoji feature as well as Face ID but the camera is an entire new level of awesome. No home button takes some time to get used to but easy to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this phone, has a larger screen than my previous phone - iPhone 6. Camera is also so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using iPhones for quite a few years. The X is the best yet. It takes no time at all to get used to “no home button”. Watch some YouTube vids for tips/tricks/shortcuts and all will go smooth. The OLED screen is fantastic. This phone has some flaws, but I’m sure that all cell phones do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used iPhone for probably the last 5 years. I love that they are easy to use and have a lot of great features. My favorite part is the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes a few minutes to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought an iPhone X, I'd walk into a store that had one on display just to check it out. After using one for a few minutes, I was already trying to use iPhone X gestures on my 7+. FaceID has some bugs. No security bugs from what I can tell. Just that it doesn't seem to be looking for my face sometimes when I try to unlock the phone. If it does, just turn the screen off and back on and that will tell it to look for your face again. Any time you set up or reset faceID, it will require 2 scans. I find it helps to looks straight ahead and hold the phone directly in front of you, and then for the second scan lower the phone and get a scan from that angle. QI wireless charging is slower than using the iPhone charging block, and much slower than the iPad charging block. It's still nice to have for many situations. If your lightning port is wet, if the only usb cable you have at home is busted, or if you just want to save a literal 1 or 2 seconds plugging in the cable, you can just put your phone on the charging pad and its instantly getting power. To those of you complaining its not "truly wireless if the pad has to be plugged in", the thing that makes this charging method "wireless" is that there isn't a wire being plugged into the phone to charge. -BY FAR the absolute worst part of this phone is the series of buttons you have to push to force a restart. On (to my knowledge) every iPhone up to the 6s and 6s+, power and home button until the screen turns off and an apple shows up on screen. With the 7/8 having software controlled home buttons you now need to hold down power and volume down. -Now hold on to your hat, its about to get wild. -To force restart and iPhone X you click and release volume up, then volume down, and then click and hold the right side button. Your screen will blur and you get the option to cancel or slide to power off. If you do not let go of the side button, your phone will restart. If you hold the side button and one of the volume buttons, you get the SOS option which can be customized to call automatically if you continue holding down those buttons, or just slide to call emergency. SOS can also be activated by pushing the side button 5 times. aside from all that, its pretty much the next iPhone. new hardware upgrades, battery life depends on how you use it. Just like every phone ever made, it helps to restart it. Power off and back on every day or 2 days. Try to do it at least once per week. not force restart, just slide to power off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet. I like how the phone is smaller the the plus sized phones, but the screen is bigger. The facial recognition is pretty cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I used to have the plus size phone for screen size but they were a bit bulky. This is bigger screen size but less bulky without home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the new iphone. Great camera, face recognition is awesome for my phone and apps, smaller than my last by sign but not by viewable screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is by far the best ever made I have already bought 4 of them for the rest of my family We have absolutely had no issues with the phone at all would recommend to everybody even my 80-year-old grandmother knows how to work it and absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome the facial recognition is insane and the processor is very fast and all the other features this phone has makes this phone a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is incredibly fast, camera quality is incredible, I would highly recommend anyone to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on the day it was released and have loved it ever since. No complaints and absolutely no issues. Great design, comfortable to use, looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact size of the X but that it sheds all the bulky housing. It utilizes the full screen and its a real improvement from the past devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has held up and has given features that my other phones have not had. Camera takes excellent pictures and battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X(10)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I needed to upgrade my phone I was pleasantly surprised at the difference in the camera from my 8 & the speed of the computer in the phone.

    I would recommend this to a friend
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