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Customer Ratings & Reviews

Model:
MRYY2LL/A
SKU:
5801301
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Customer reviews

Rating 4.8 out of 5 stars with 2270 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 128GB's camera quality, screen size, and battery life, with many praising its ease of use and value for the price. Positive feedback also highlights the ample storage, Face ID features, and overall performance. However, some users expressed a preference for a home button and noted the phone's weight as a potential drawback. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 170 reviews
  • Rated 5 out of 5 stars

    An Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used higher end smartphones since 2012 and I am using an iPhone XS Max as my primary phone. I bought this iPhone XR for my dad, and I have used it for a couple days before handing it to my dad. I would say this is an amazing phone because of the smoothness of iOS, great cameras and battery life. Even though the LCD screen on XR is not as good as the OLED screen on my XS Max, I would say you will be ok with that unless you have other higher phones in hands. My dad is also loving his new phone too even though he needed time to get use to iOS. If you are not a hard core smartphone user like me, I highly suggest this phone over Xs. In addition, the Best Buy online tool made my purchase easy! It has a much better web interface than AT&T, which is carrier I am on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facial Recognition is a game changer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Being able to open it by looking at it is so much easier than having to punch in a pass code. The camera is amazing and the size makes it much easier to type messages. The quality of screen graphics is terrific as well. Can't go wrong with this phone--it is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hold onto our phones. A long time. By the time we gave up the 6S it was tired. The Xar is faster, has an amazing camera (although we won’t be trading in our dslr) and one we got used to not having a home button - it is even easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great phone. Takes really nice photos and video. Excellent screen resolution and easy to use. It is a little on the heavy side but that seems to be the case with a lot of the newer phones out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone XR, I like the fact it has a bigger screen area. I also like it because it does not have the home button. you just swipe to get rid of the screen that you are on. it is much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from a 6S to the new XR. I like the ease of operation, the Especially fond of the lack of a button. Face log in is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...Beautiful huge screen, Hellah easy to use, fast processor and I’m coming off a 6s so this is a GREAT phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Good iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Large Screen is Great. Lots of Options. Easy to use. High Quality Photos and Videos. Very Clear Sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a definite upgrade from my 7 plus. Although I feel like the screen seemed bigger on my old phone this one does have a nice full screen. It moves a lot faster when searching the internet on safari. I can get use to the ease of navigating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger isn’t always better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have followed I-phone through every other new generation now. I’m sold on ease of use, Great Cameras, and ease of use over all. Guys at Best Buy were great. Made for a quick and easy upgrade. The only con so far was I purchased this new one without handeling it. I didn’t get the + on previous models before because I just don’t need a massive screen. Don’t need or want a two handed typing set up. This version at the smaller screen size is just bigger. Yes resolution is awesome. Video playback is great. But cramping thumb and more phone drops adjusting to screen size just isn’t what I wanted. Guess I should have stuck with the 8s. Again the 4 star was just because I was unaware of sub $800 iPhone option with the better camera/stuff with the same ol 6-8 dimensions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    user friendly, great camera, long lasting battery +many additional features! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a very smooth running and great display phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs so smooth the camera is amazing and easy to learn how to use software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone...easy to setup and use, face recognition and takes beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size,easy to hold , fantastic camera and a very easy to navigate operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large screen and long battery life. I like the red color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear pics on camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish zoom was greater. Pictures clear. Easy to navigate. Like the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen Long battery life And ease of use, I love iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , light and better camera . Easy to navigate , better size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my new I phone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new I phone XR. The camera is amazing! You can take a picture and zoom in on the picture and it's still perfectly clear! I love how everything is easy to use and I love the size of it. It's big enough to watch any video on it really clear and yet still fits in my back pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great camera! Easy to use. Nice screen

    I would recommend this to a friend