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Apple - iPhone XR 128GB - Blue (Verizon)-Front_Standard

Apple - iPhone XR 128GB - Blue (Verizon)

Model: MT092LL/ASKU: 5581624

Customer rating

Rating 4.8 out of 5 stars with 911 reviews

98%
would recommend to a friend

Expert rating

Rating 4.6 out of 5 stars with 32 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 911 Reviews
  • Rating: 5 out of 5 stars

    XR vs. Pixel 3 side-by-side

    Posted
    jsiau
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased an iPhone XR and a Pixel 3 at the same time. My wife got the XR and I got the Pixel because I was a die-hard Android fan. After a week and a half my Pixel failed and I exchanged it for a second iPhone XR because I was so impressed with her iPhone XR. User Interface: I was immediately impressed with the user interface on the iPhone and by the fact that all screens were well laid out and easy to read. Much of the user interface is the same (XR vs. Pixel), but everything seems to work faster and smoother with the XR. More importantly, each feature on the iPhone seemed to have an unexpected wow factor. These Apple features are encountered when sending text messages, sharing photos, or sharing location with other iPhone users. Air drop is very cool. The built-in face-time video chat is another one of these Apple-only features. Camera: Both cameras seem to be very comparable. The two phones have slightly different feature sets when it comes to the cameras, but the bottom line is that both phones have very good cellphone cameras. Battery Life: No comparison here! The XR is amazing! I often finish the day with 80% of the battery remaining. I was usually down to 30% on the Pixel 3 and sometimes I couldn't make it through the day. This was especially true when using GPS functions. The GPS in the Pixel 3 kills the battery very fast and heats up the phone. I had the same problem with a Samsung S7 and and older S5. In contrast, I can run the GPS all day on the XR and it seems to have minimal impact on the battery. I use the GPS in the car and I use it when I am skiing. I could only run the Ski Tracks app for two hours on the Pixel 3, but I can run it all day on the XR. Screen Unlock: I love the face recognition feature. This is fast and automatic when you pick up the iPhone XR. Pick it up and the screen turns on and unlocks automatically. No buttons and no fingerprint scanners. Siri: I am discovering that Siri is much more useful than the Google assistant. The reason for this is that Siri is able to control virtually any phone function whereas the Google assistant has very little ability to control phone functions. Android vs. iOS: I was a long-time Android user and I thought I would never like using an Apple phone. Now, I am so impressed with the iPhone that I will never go back to an Android phone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great device!

    Posted
    Mark
    • My Best Buy® MemberMember

    Last fall, I began my search for an upgrade from my old iPhone 6s, to a newer model iPhone. I have had this phone for a couple months now and I absolutely love it! If you're in the market for a new phone and you appreciate features like a great camera, a fast processor, high quality display, and exceptional battery life this is the phone for you. I was a bit weary of some of the other new iPhone models when I first started looking for an upgrade from my iPhone 6s, although I think that you would find the XR to be very reasonably priced relative to the other X models considering the comparable components. If you are currently using an iPhone model 7 or lower, it's likely you are dealing with some poor battery issues. I understand this completely. For the final year of owning my 6s, I found myself constantly having to plug my phone in; and if I was using my phone heavily at all, I would only have about an hour or two before the phone would die. The battery life with the XR is fantastic. If you find yourself on your phone often throughout the day - whether it be for work, school, etc. - the XR is the way to go. Two other aspects of this phone that I believe you will value are the face recognition and the missing home button. I understand if the idea of no home button makes you weary, although this has been one of the best navigational improvements that Apple has made relative to the older models. In terms of the facial recognition, if security is important to you, this feature is a must-have. Multiple different smartphones have gone through facial recognition effectiveness and Apple phones with this feature have always been found to be most successful with facial recognition. Lastly, when you're purchasing an iPhone, you aren't only receiving a great product, you're also getting great service anytime you may need it down the road. Whenever an issue comes up, don't hesitate to call Apple customer service or visit an Apple Store and they will do whatever they can do to help resolve your issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressed

    Posted
    FirefighterFrank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me set the stage: I had an iPhone 8, and I wanted a larger phone. I also wanted more current technology (versus an 8+). I didn't want to spend the extra cash for an XS or XSMax, so I decided to get the XR (this phone). First thing: Don't get the 64GB version (lowest memory version) if you tend to take a lot of photos, or download music/movies to the phone. Second thing: I'm coming from the 8 (with 3D touch). This phone does NOT have 3D touch. I haven't missed it much; the only time I miss it is "in place" replies for messages, or for approving 2FA through my company's app. Otherwise, I don't miss it at all. I've read reviews that the display is disappointing - this is NOT the case in my situation. If you're coming from an OLED-based phone (iPhone X) then you might see the difference; coming from my iPhone 8. I love the screen. The phone is speedy, and the battery life is excellent (mostly LTE connections during the day; at night, Verizon service at my house is awful and the phone runs over WiFi calling... now, this has no bearing on the phone itself, but this is the basis of my battery life comments.) My advice: go into the store and feel the phone. Try it out. See if it fits your hand... and if you're planning on getting a case for the phone, have the Best Buy associate put the case on the test phone to see if you like it. They (State College, PA) were extremely helpful with picking a case and this phone, and making sure it was the right fit for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone at a "Reasonable" Price

    Posted
    Westy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    To begin, what is or is not "reasonable" to pay for a smartphone is a matter of debate and personal preference given that high-end versions of Android and Apple phones are up over $1,000 now (which is crazy). With that being said, Apple's next phone "up" from this is the XS and the additional features you get with that phone for the premium you pay over and above the XR is probably not worth it. Aside from a single camera lens (versus the two with a 2x optical zoom on the XR) and a little bit better water/dust resistance, there are not any huge differences to warrant paying the premium, in my opinion. Sure, the XS has better technology in the screen and the dual lens system, but this phone (the XR) has an awesome screen that looks great, the camera is sensational (for a smartphone), and the additional screen real estate given the removal of the home button and the bezel-to-bezel screen is awesome. The phone is actually just a hair smaller than the 7+ we replaced and the screen is significantly larger. The phone is fast, face ID works well, and we are overall very pleased with this phone. If you love your Apple devices (or, more specifically, mobile devices that run iOS), prefer a large screen with newer technology, but do not want to pay a premium price, this is probably the best phone for you. You also have a choice of colors, which is pretty cool!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Camera technology is poor quality

    Posted
    Chani
    • My Best Buy® Elite Plus MemberElite Plus Member

    I want to start by saying I’ve had an iPhone since the original in June 2007. I’ve had almost every model until the 6s Plus and liked it so much I kept it for more than 2 years. The cameras were great and the screen was ideal for traveling. I go on trips every year and have been able to take some really incredible pictures from the 6s Plus. I pre-ordered the Xr because I’ve been experiencing a lot of software issues and battery problems with my 6s Plus and figured it was finally time for an upgrade. I’ve had this phone for 2 days. The battery life is incredible. Only using 1% battery life for a 27 mile/43 minute GPS trip using apple maps on low battery mode. I’ve only charged it once and it still has over 30% battery with active email checking, phone calls, face time calls, words with friends, YouTube videos, and surfing the web (ie news sites, shopping sites, etc). The speaker sound is loud and crisp. Had no issues with Bluetooth connectivity to my vehicle. The issue I just couldn’t get past was the camera technology. The zoom on the back camera is truly disappointing. The max zoom I tested with zooming in on my television which is 9.5ft from where I was sitting looks very grainy. The television is a 1080p real(d) 3D 55” television by Panasonic Viera; great picture. Apple should not have released this phone with this camera technology. The front camera during FaceTime calls is grainy and so is the picture you view of the person you are talking to. Just had my carrier issue me a return label. I would not recommend to a friend.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgraded from 7+ Good Move

    Posted
    needmoarhardware
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a 7+ and upgraded to the XR. So far so good. I’ve had it a week and battery life is great, screen size is great. It took about 2 days to get completely used to no longer having a home button, but now it’s no big deal. I really like swiping left/right at the bottom of the screen for recently used apps instead of double tapping the home button on my 7+. Also, and this is a big plus for me, this phone has a bigger screen but feels much smaller in my pocket. I have a case on it and it feels like my 7+ did in my pocket without a case. I sometimes go looking for my XR because I can’t tell it’s actually in my pocket. That’s a nice upgrade. Also, the camera on this phone is amazing. I was worried going from the dual camera on the 7+ to a single camera but I have no regrets. I’m not a professional photographer by any means but I can spot a good picture and I have to say the camera on the XR is really good. Low light is no problem, colors are still very bright.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone XR 128gb (Verizon)

    Posted
    Hcjmoose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best phone ever. Don’t listen to others about the XS having a OLED screen. The XR is as good or better than 4K tv! I watched an entire football game in the mall while my wife shopped and it was one of the sharpest pictures I have watched. The phone does everything. I’ve had it over a month now and I still learn something new all the time. Like today, I went to take a pic of an item to send my wife to see if our son would like this item and my camera automatically scanned the QR code and took me to the App Store to download this products app! Amazing stuff. The camera takes great pics, the internet browsing and overall phone speed is lightning quick. When you hit go in Safari, it goes! The XR is also waterproof to 20 feet for over an hour which means the beach is ok to take pics close to the water! I’d give this phone a 10 star rating if I could do more than 5! I love it. I love the colors and everything this phone does.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome phone

    Posted
    Viktoria
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I upgraded from a 5s to the iPhone XR and what a difference it has been! The new swipe (no home button) issue is a non issue for me. I got used to it in about 5 minutes. The phone is lightening fast and does everything it claims. The larger phone/screen took a little getting used to, but really, I was so far behind the times with my little 5s that the new size actually is really nice. It isn't too big like some of those other tablet sized phones! So far, it is perfect! It doesn't have a headphone jack, but honestly I rarely listen to anything with headphones anyway so that is a non issue for me. I got the adapter, just in case, but haven't used it yet. Otherwise, there are a couple other little things to get used to (side button rather than top, face recognition to open screen, etc) but nothing has been negative. You really get used to it pretty quickly so I don't understand why some reviewers made such an issue about these changes. I personally love it and am so happy I made the leap, finally! Cost was pretty high, but Best Buy was giving $100 off the day I bought it so I figured what the heck.... I had my old phone over 4 years, if I divide this cost out about 4 years too, then it really isn't that much on an annual basis.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for great price

    Posted
    MellieMel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the bigger screen. I came from an iPhone 7 Plus so I don’t notice the different screen quality compared to the XS max. Does everything that one does except a second camera, different screen to make things more vibrant, and twice as much distance of being able to be submerged because it is a little bit higher rating. I thought at first that the camera on this was terrible. But once I figured out how to refine some settings, it was good to go. Also came from AT&T to Verizon. I used to drop service all the time because of where I work. I work in downtown Detroit, and could hardly ever get service with AT&T. This service works twice is better as AT&T, and also works inside of my work elevator. I need my phone to be able to work from the first floor all the way up until the 30th floor no matter what part of the building I’m in. And this totally does that. A shout out to Verizon.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My Best iPhone Yet

    Posted
    RetiredwithActitude
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used this phone for a month and very pleased for three specific reasons. First, the battery life is superior to my former iPhones 6S and 5. I have plenty of battery for email, Internet, and GPS throughout the day, plus a few phone calls. I find no need to recharge during the day. Second, I was nervous about giving up the home button but after a few days I saw how much easier it is to navigate without it and my preference is strongly with the iPhone XR approach. Third, facial recognition works great and is faster and easier than fingerprint recognition. And I still have the option to use a 6 digit passcode. Finally, I’m very pleased with the LCD screen and cameras. The XR is bigger than my 6S, which makes it easier to view although the trade off is a phone that takes up more space but still fits into my pocket with a slim Speck Presidio clear case and Zagg glass protection. In sum, it is the best iPhone that I have owned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Hype Is Real

    Posted
    Ross
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I upgraded to this from an iPhone 6 which I got after the 7 came out. I tend to not get too lavish with my phone purchases while trying to stay up-to-date. When I moved to the 6 from an android I didn't have a significantly mind-blowing experience. The streamlined home screen was nice but at the time didn't offer the same customization. That has since changed. The XR has been brilliant, though. I love the camera. I'm a photographer at my 9-5 and after examining the differences between the XS and XR I came to the conclusion that the two lens setup was far from a necessity. Additionally, the aluminum body doesn't make me feel as if I'd missed out on the heavier body of the S. The real winner for me is the audio. The dual speaker audio makes watching videos feel immersive even on a phone screen. It's louder and manages bass better than any previous phone I've had. I recommend this before any of the more expensive iPhone models.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great option at 2/3 the price

    Posted
    KSTS400
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Phones are crazy costly - sure they are indispensable and we let these gizmos have the most impact on our life of any inanimate object we purchase - but $1000.00 and up for a smart phone? Ouch. The iPhone XR is the best value of the entire iPhoneX lineup. Why? Well. It’s fast - the chip set up is every bit as capable as anything out there. Sure not AMOLED screen but it’s still gorgeous and colors are sharp. The 128gig hits the sweet spot - after all 256gig is a bit of overkill. Colors are fun and gives some extra personalization and starting at $799 WITH THE POSSIBILITY to save $10O, $150 or more makes this a terrific buy. Finally there’s the Apple quality. Tops. Sure I wish Apple didn’t restrict so much (ah - that’s the allure of android) but flip side updates are handled well and the experience is always what you expect. Great product and one you will enjoy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Transition

    Posted
    Daisy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m an Apple person so this phone was an upgrade. The transition to this phone was relatively simple with many similar functions but many streamlined steps or functions. The Face ID was as easy adjustment for unlocking the phone or to login on websites. The data transfer process was relatively straightforward because of updating my earlier phone to the iCloud. The size is a little larger which is more of a positive than negative give. It fits in my jean pockets and my purse with ease. Because it is larger it is easier to do research or operate other apps. The camera really is great with clear, beautiful shots easily managed no matter the light. I’m very happy with my new iPhone XR.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice upgrade from a 6S

    Posted
    knolt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We went to the store with our 6S iPhone's targeting an upgrade to iPhone 8, but after being told there was only a $50 difference to get the latest iPhone X, we jumped on it. The phone is bigger, which takes some getting used to, but the large screen makes that easy to justify. I am not thrilled with the size of the Otterbox Defender makes he phone. It is much more noticeable in my front pocket than the 6S. The facial rec option is cool, and the camera produces awesome pics and video. The sound is a huge upgrade, and the battery life is crazy long so far. It's stated to have a 25 hour battery, but I have not waited long enough to find out. The only downside I have seen so far besides the increased size is the difficulty in getting the phone to quickly open with the facial rec feature.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Entry level X phone is no slouch

    Posted
    OldSkool7Four
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been a Samsung Galaxy user for years and the camera lens on my Galaxy 9+ suddenly stopped focusing. I take a lot of pictures with my phone so it is important that I have a reliable camera. I read several Samsung blogs that lead me to believe this is a widespread hardware issue and decided against getting a new Galaxy. Considering the iPhone XR is the cheapest of the X phones, it is packed with great features. Face ID works great, screen is beautiful, camera takes fantastic pictures, and the way you swipe the screen to access different features of the phone will feel very familiar to Galaxy users. My only criticism of this phone at this point is the camera lens that protrudes from the back of the phone and forces you to use a phone case or run the risk of destroying your lens.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great iPhone

    Posted
    Mickey
    • Verified PurchaserVerified Purchase

    Every thing about this iPhone is great. I upgraded from iPhone 6 , this is a bit bigger between the Xs and Xs max . So if you don’t like a bigger phone it’s not for you. First the battery life is excellent last the whole day and next morning. The camera is really great. As for the screen resolution don’t listen to the critics it’s excellent. If you’re upgrading from an iPhone 6 through 8 you’ll won’t notice any difference. If you are using an oled display phone you will notice some but not much. And it’s not a budget iPhone the critics labeled as such not Apple. it has 90 percent of What the Xs Has . If you can check it out at Best Buy or your phone carrier do so.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone upgrade

    Posted
    MorningEvening
    • My Best Buy® MemberMember

    I love this new iPhone XR 128 GB in white. For the past five years, I had been using the iPhone 5s. We looked at models from the 7 to XS, but never felt excited enough to get one. When the XR was released, I was excited for such a nice phone at a good price. The phone feels fast, takes great pictures and videos, and has a nice fit in my hands. FaceID seems to work pretty well. And the battery life has been outstanding. I was just at a national park for a week, and only had to recharge every other day. Based on my experience thus far, I would highly recommend this phone to anyone looking to upgrade from an iPhone 5 to 8, or anyone who doesn’t care about OLED and doesn’t need optical zoom on their phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love My New XR

    Posted
    tomw
    • My Best Buy® MemberMember

    It was time for a new iPhone. I preordered the XR and picked it up a week later. I've had it just four days but so far I absolutely am loving this phone. The face id is so cool and operating the phone is very easy. It's larger then my old phone and heavier but still comfortable to hold and carry. One item worth noting is there were a few apps that were hung up showing "loading" because of their size they would not load without using wi fi. I decided I didn't want them and deleted them. I recommend getting a glass screen cover and a sturdy case since I understand the repair cost is incredibly expensive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get an X phone without breaking the bank

    Posted
    OldSkool7Four
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This phone was purchased to replace my wife's nearly new iPhone 8 Plus. She has smaller hands and the Plus was just too big for her liking. I purchased an iPhone XR the day before and she really liked the size and features of the phone so she wanted one for herself. The XR is a bit smaller than the Plus but larger than the iPhone 8 or iPhone X. This phone takes great pictures, screen is beautiful, and Face ID works great. Don't let the loss of the home button deter you from getting this phone. Swiping to access features and screens becomes familiar quickly and the larger frameless screen is a great upgrade from previous generation iPhones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone, great price

    Posted
    Natalie
    • My Best Buy® MemberMember

    I recently upgraded to the iPhone XR from the SE. I thought I was going to have a had time adjusting to a bigger phone with no home button, but within a couple hours it felt like I had the phone for weeks. The battery life is so much better; I can go all day without charging my phone! (which I couldn’t do with the SE as it basically ran out of battery every 5 hours or so). If you’re considering this phone over the XS models, I’d say go with this one. Sure, you won’t have two cameras or OLED, but the screen looks awesome and the camera is still awesome; plus you still have the same processing power as the XS models. Overall, a great phone and I love the color choices!

    I would recommend this to a friend