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Customer Ratings & Reviews

Model:
MT072LL/A
SKU:
5580435
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Customer reviews

Rating 4.8 out of 5 stars with 2270 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 128GB's camera quality, screen size, and battery life, with many praising its ease of use and value for the price. Positive feedback also highlights the ample storage, Face ID features, and overall performance. However, some users expressed a preference for a home button and noted the phone's weight as a potential drawback. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 297 reviews
  • Rated 5 out of 5 stars

    An Amazing Phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used higher end smartphones since 2012 and I am using an iPhone XS Max as my primary phone. I bought this iPhone XR for my dad, and I have used it for a couple days before handing it to my dad. I would say this is an amazing phone because of the smoothness of iOS, great cameras and battery life. Even though the LCD screen on XR is not as good as the OLED screen on my XS Max, I would say you will be ok with that unless you have other higher phones in hands. My dad is also loving his new phone too even though he needed time to get use to iOS. If you are not a hard core smartphone user like me, I highly suggest this phone over Xs. In addition, the Best Buy online tool made my purchase easy! It has a much better web interface than AT&T, which is carrier I am on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite iPhone of all time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an iPhone since the first one was released many years ago. The XR is my favorite so far. The screen size is perfect with amazing resolution. The facial recognition works instantaneously and flawlessly. The removal of the home button makes the screen bigger and nicer to look at. I love the screen clarity and the camera. The A12 chip is amazingly fast. I appreciate the fact that I could purchase the exact amount of memory that I needed and appreciate the choice of multiple colors. The battery life on this phone is simply amazing. I mountain bike with the GPS Strava app running for several hours while I stream music, text, take pictures, and make phone calls. All this and the battery lasts forever. This is a home run for Apple! I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XR is by far the best iPhone that I have owned (and I have owned/purchased for a family member every version since the beginning of the iPhone). I use my phone daily for work and exercise. This phone is fast and has an amazing battery life. This is important to me as I use my phone to track my Strava activity, which can include 4 hour bike rides and 8 hour hikes. This phone runs these applications while playing music and leaves me battery life to spare at the end of the day. The sound quality of the actual phone call is superb. I appreciated that I had a choice in how much memory I could purchase as I only need 128 GB. Even though I love "all things Apple", I had a hard time justifying paying over $1100 for my phone. Other than a better camera, I do not feel like I had to compromise on any other features. Incidentally, I feel like the camera on this phone is excellent. Overall, I have never been happier with my iPhone and I have not had any glitches or issues. This is a beautiful and functional phone and I appreciate that Apple made it more affordable than their other high end iPhone Xs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XR is a beautiful phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR has a beautiful display which appears very comparable to the Xs display. Face ID works beautifully. As an upgrade from the 6s Plus, I got a large beautiful screen in a smaller footprint, faster processing, better battery life, an upgraded camera. This phone ticks all the boxes and is a big savings over the Xs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for two weeks and love it! The face ID is awesome and camera is awesome. It is a new phone so it still moves fast and has great battery life. Hoping that lasts. The size was a big upgrade for me and still getting used to it but loving it all so far. No issues yet. Been with iPhones for many years now and don't see it changing anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for the dollar

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple currently has a wide range of iPhone options. From the relatively cheap seven to the eye popping expensive XS max plus. The XR is positioned to fill the gap between with an LCD display that is as big as an iPhone 7/8Plus but missing the fancy camera tricks and OLED screen of the XS models. To me, the cost savings are well worth the trade off. The XR is sleek, fast, packed with technology, has a battery that lasts forever, and actually comes in several colors that can be shown off through any number of clear cases (see Spigen). If you’re doing nothing but looking at the price tag, consider this: you won’t need to ‘upgrade’ the XR for years. If Apple is feeling the pinch from declining phone sales as everyone else is, it is because their phone’s expected service life, which is supported by regular iOS updates, is getting longer and longer. This is why I believe that the when considering technology, design, features, and expected service life the XR is THE best bang for your bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts roughly 1.5 days with me not connected to wifi and playing games on it. Its really great. Pros: -camera is much better than my old phone (6s) -Battery lasts super long -lots of space for photos and music -cheaper than the Xs Cons: -nothing so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Apple product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large screen very much, can actually watch video on it without too much strain on the eyes. I lake the face ID. I thought I will hate it, but it actually works better than touch ID and save time with the apps login. The battery life was very good so far - still at 70% by the end of the day. I do not like the bulkiness - this is the only drawback so far. I keep it in my pocket and I can feel it there most of the time. It's definitely much heavier then my 6s that I traded in. Buy I like it when I take it out of my pocket and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s to the XR and am overall satisfied so far. I am still adjusting to the no home button and larger size of the phone, however the full size screen and larger dimensions do make it easier to navigate from different screens. The array of colors the XR comes in also make the phone very vibrant and exciting. Battery life is significantly stronger than my last iPhone and the wireless charging is definitely an option to consider if battery life is something you highly preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and fast!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6S to the XR! Wow. new phone is not much bigger physically, but the screen is huge! Not having a home button took me about four days to get over... haha.... I thought that was gonna be awful and it's not at all. The battery is really long lasting and I don't even charge overnight every night. After nine hours of a boring conference, I still have 44% battery life. The think I like least is the face recognition. I wear glasses and if I am in bed with the glasses off, it does not recognize me. A small thing, but I wanted to be thorough. Worth the money, works so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR great and costs less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR meets all the requirements for a phone and camera. A little larger than the iPhone 8, it still fits in a pocket but has a larger screen. It is faster, has a longer battery charge, recharges quicker. If your previous phone was backed up to iCloud, the setup was very easy, just turn on the iPhone and follow the directions. The only problem I had was the sim card had slipped under a flap in the shipping box and I didn’t find it. So I had to go to a store and buy another. This was a pain during the COVID quarantine. Now I need to return the extra sim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from an iPhone 7 to the latest iPhone XR... I have to say, I’m not a “plus” size phone person.. however I really have begun to appreciate the size of this 6.1 display !! I’m a huge fan of the surface charging capabilities .. and would recommend a Yootech brand as your choice of chargers .. amazingly fast charging.. the only downside would be based on your choice of phone cover as the pop out button will be in the way - I was able to find a great clear protective cover (as the new iPhones have glass cases) you need something worthy .. I found a nice ESR brand, clear to show off my color (white) includes a fold out metal bar that replaces a pop out button for phone stand, yet it is located in a spot lower on the case allowing adequate charging surface contact with my yootech. Love the face recognition vs touch thumb button on the iPhone 8 and lower .. also this phone boasts the best battery life of all iPhone to date .. surpassing X /XS ... I believe it.. as I never need to recharge my phone until the end of my day... it’s a huge difference from my iPhone 7 for sure .. I like this phone also because while it has the largest screen to date also 6.1 vs 5.8 of the X / XS.. and it doesn’t have dual rear facing cameras, it has a portrait feature not offered prior and it’s the lowest costing of all the X series .. I like it so much, I went back and bought another one to replace my daughters phone as an XRmas gift.,!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone long battery life

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR phone get somewhat mixed reviews and called the poor brother to the XS and XSmax. I don’t believe this is true. I have both phones and each have some pluses and minuses. The battery life on the XR is great. The screen might be bit behind the XS but it still delivers vibrant colors and decent resolutio. The camera do execelent pictures, you don’t get the dual camera set up, but the pictures coming from the XR are great. The body is pretty sleek and the colored aluminum pair well with the colors of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, battery life is awesome. And the screen is really nice, it's a nice size as well. The black color is really nice, the price was just right as well. I do miss the headphone Jack, but I did pick up the Apple air pods and they work really well with this phone. Overall is is a great purchase and should last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the new cell phone,it is superior in quality that the others. Has better performance, the pictures are beautiful and clears than the others cell phones. The battery takes longer than the others . I think this is the best cell phone and i recomend to every one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iPhone 6 to the new iPhone XR a couple of weeks ago. Still getting use to the size but really really like it. The Face ID is an awesome feature. It’s sleek & so far the battery is great! But it’s still new so I’ll give it more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone XR. I like the bigger screen surface and the improvements they have made since I bought my iPhone 6S. The camera takes beautiful pictures and it understands my voice much better. The battery life is greatly improved as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new iPhone XR!!!!!!...the face recognition is amazing! Photos...the best!!! the battery lasts all day with no worries about needing to recharge! I upgrading from a 6S Plus and it is the best cell phone I've ever purchased!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Price was right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to spend the money on an iPhone 11. The price at Best Buy was $100 cheaper than anywhere else. The XR is a really good upgrade from my IPhone 6 Plus. The full screen display is really nice. The FaceTime camera super clear. The battery life lasts the entire day and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone...everything well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this phone so far. Took a little while to get used to no home button but no issues no. Apps work super fast, takes great pictures and the battery life is amazing. Only slight compliant is that is heavier than my old phone but it also a lot bigger. Very pleased overall!

    I would recommend this to a friend