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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 64GB's camera quality, screen size, and battery life, with many praising its ease of use and Face ID features. Positive feedback also highlights the phone's price and available storage. However, some users expressed concerns about the absence of a home button and the phone's weight. A few customers also mentioned occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,997 reviews
  • Rated 4 out of 5 stars

    Love my new phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about liking a newer phone from a 6S but it’s awesome. No regrets here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone but it comes with Apple’s typical issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife’s 8+ to an XR and ran into some OS version incompatibility issues. Apparently the latest version for the 8+ is newer than the one for the XR so Benny @ BB had lots of trouble moving all of the data over to the new phone. We had to leave it overnight but after several tries, Benny was able to get it all straight. He was very patient with us and displayed great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone great overall battery life is good. Don’t really like face recognition feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone Xr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Would recommend to a friend. The new camera and features are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first phone that I purchased for my wife that she didn’t complain about!! She really likes this phone, and she especially loves the memory on it. The young man at Best Buy was very helpful. I was extremely pleased with his service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is awesome last all day. I use it heavily and it works for at least 1” hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economic iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very affordable although it is a bit heavy and thick compared to XS. Not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teens luv this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on adolescent use of the device. 16 year old purchased and since she acquired the product she has been the happiest. No complaints regarding it products function, design or its appeal to the young folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great phone to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my phone it’s really cool.It has really cool features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XR is easy to use. I love apple products. The only thing I would change is their camera/picture quality. I have an old Samsung galaxy 7 and it takes way better quality pictures than iPhones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic for any one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for the iPhone facial recognition works in the lowest of light too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for apple lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for apple lovers, I guess I'm just not one of those people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I takes great pictures and is just great over all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this IPhone a lot. This is my third IPhone. As with its predecessors, it is easy to use, reliable and is holding up well. The only 2 things I don’t like about it is first the astronomical cost & secondly the screen light is every changing. It doesn’t stay consistent. None of my other IPhones did this. Otherwise it is a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is better than i expected. the display and camera are top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us both a little bit to get used to no home button and they should sell it with a dongle included to be able to listen to the ear buds while still charging. But that’s minor, it’s an awesome phone with a great display!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way better than the 6s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still new but best part is the battery and love the live pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality iPhone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family exclusively uses iPhones with our cellular plan. These XRs are of extremely great quality. I have nothing bad to say about them. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality iPhone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family exclusively uses iPhones with our cellular plan. These XRs are of extremely great quality. I have nothing bad to say about them. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Phone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this iPhone XR, changed over from a "wet" Android S7, Best Buy had an unbelievable deal that we couldn't pass up. Sprint couldn't come close. Definitely recommend coming to Best Buy for any phone deal & specials.

    I would recommend this to a friend