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Customer reviews

Rating 4.8 out of 5 stars with 3927 reviews

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97%
would recommend
to a friend
Page 1 Showing 1-20 of 3,927 reviews
  • Rated 5 out of 5 stars

    Easy Transition

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    Posted .

    I’m an Apple person so this phone was an upgrade. The transition to this phone was relatively simple with many similar functions but many streamlined steps or functions. The Face ID was as easy adjustment for unlocking the phone or to login on websites. The data transfer process was relatively straightforward because of updating my earlier phone to the iCloud. The size is a little larger which is more of a positive than negative give. It fits in my jean pockets and my purse with ease. Because it is larger it is easier to do research or operate other apps. The camera really is great with clear, beautiful shots easily managed no matter the light. I’m very happy with my new iPhone XR.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    Owned for 1 week when reviewed.

    This phone is fantastic. The camera is outstanding for city or nature pictures and the battery life is awesome.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great value

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    Posted .
    Owned for 1 week when reviewed.

    I got a 149 dollar credit off the price of this phone. So basically i got this brand new phone for the price of a refurb 600 dollars. At 749 dollars it was still a descent value but at 600 dollars it's a steal. I love this phone even more than i thought i would. The battery life has been great and that is without using any type of power save mode. One of the best purchases i ever made.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very user friendly phone.

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    Posted .
    Owned for 3 weeks when reviewed.

    Very easy to navigate through each function. Camera takes excellent quality photos.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .

    I like the new features nice clear picture differt then the other cell phones took me a while to figure out the home screen.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    Owned for 1 week when reviewed.

    I love this IPhone XR , shows clear and the color pop out

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Pretty good camera, but no improvement otherwise

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    Posted .
    Owned for 3 weeks when reviewed.

    I think i’d Have been better off with the 8+; but it was more expensive at the time. I’m a painter and use the camera a lot for my files. The phone aspect is very disappointing, hardly an improvement over my 6+. It is very slow and sticky. I would not buy it again.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XR vs. Pixel 3 side-by-side

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    Posted .

    I purchased an iPhone XR and a Pixel 3 at the same time. My wife got the XR and I got the Pixel because I was a die-hard Android fan. After a week and a half my Pixel failed and I exchanged it for a second iPhone XR because I was so impressed with her iPhone XR. User Interface: I was immediately impressed with the user interface on the iPhone and by the fact that all screens were well laid out and easy to read. Much of the user interface is the same (XR vs. Pixel), but everything seems to work faster and smoother with the XR. More importantly, each feature on the iPhone seemed to have an unexpected wow factor. These Apple features are encountered when sending text messages, sharing photos, or sharing location with other iPhone users. Air drop is very cool. The built-in face-time video chat is another one of these Apple-only features. Camera: Both cameras seem to be very comparable. The two phones have slightly different feature sets when it comes to the cameras, but the bottom line is that both phones have very good cellphone cameras. Battery Life: No comparison here! The XR is amazing! I often finish the day with 80% of the battery remaining. I was usually down to 30% on the Pixel 3 and sometimes I couldn't make it through the day. This was especially true when using GPS functions. The GPS in the Pixel 3 kills the battery very fast and heats up the phone. I had the same problem with a Samsung S7 and and older S5. In contrast, I can run the GPS all day on the XR and it seems to have minimal impact on the battery. I use the GPS in the car and I use it when I am skiing. I could only run the Ski Tracks app for two hours on the Pixel 3, but I can run it all day on the XR. Screen Unlock: I love the face recognition feature. This is fast and automatic when you pick up the iPhone XR. Pick it up and the screen turns on and unlocks automatically. No buttons and no fingerprint scanners. Siri: I am discovering that Siri is much more useful than the Google assistant. The reason for this is that Siri is able to control virtually any phone function whereas the Google assistant has very little ability to control phone functions. Android vs. iOS: I was a long-time Android user and I thought I would never like using an Apple phone. Now, I am so impressed with the iPhone that I will never go back to an Android phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, awesome battery

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    Posted .

    I am a LONG time apple user, long, long before Apple blew up. I never had any problems with my old 6s, but was feeling antsy so I decided to upgrade my old iPhone 6s to an iPhone XR. After days and days of research and reading between the XS and XR, I decided on the XR. At first it was very odd not having a home button, but I got used to it fast. My husband got the 64GB and I the 128GB. The color options are nice, I chose the light blue. The screen size is great at 6.1" and the battery life is AWESOME. I cannot express this enough, I am still in disbelief at how great the battery life is. If the battery was the only upgrade from a 6s to an XR, I would purchase the upgrade on the battery life alone. It is simply amazing. The liquid retina display is crisp and clean. The face ID is impeccable and I am not sure how I managed without it. The features I love the most: • Battery life • Face ID • Water/Splash resistant • Fast loading apps • Large display There is not anything I do not love about this phone. If you are debating on whether or not to upgrade, or if you're not sure which model to purchase - hesitate no longer...this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone XR

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    Posted .

    I walked into Best Buy with the intention of upgrading from a 6s Plus to the 8 Plus. So glad I went with this phone! It didn’t cost much more than the 8 Plus and has so many features, which I am still learning. I didn’t realize they came out the same day as I went into the store which was just several days ago. This phone is just more affordable than the XS or XS Max. It’s different with no home button and swiping up to get my apps and such, but really it didn’t take me long to get used to it. I just love the Face ID as well. I did use the Passcode at times on the 6s Plus, but it wasn’t always convenient to do that. Now I just look at my phone, and I can keep Face ID on all the time. Love the color blue as well, and have it in a clear case to show it off. The battery lasts longer that my old phone too, which is a big plus. I haven’t gotten into the portraits mode of the photos as yet. There is just so much to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone at a "Reasonable" Price

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    Posted .

    To begin, what is or is not "reasonable" to pay for a smartphone is a matter of debate and personal preference given that high-end versions of Android and Apple phones are up over $1,000 now (which is crazy). With that being said, Apple's next phone "up" from this is the XS and the additional features you get with that phone for the premium you pay over and above the XR is probably not worth it. Aside from a single camera lens (versus the two with a 2x optical zoom on the XR) and a little bit better water/dust resistance, there are not any huge differences to warrant paying the premium, in my opinion. Sure, the XS has better technology in the screen and the dual lens system, but this phone (the XR) has an awesome screen that looks great, the camera is sensational (for a smartphone), and the additional screen real estate given the removal of the home button and the bezel-to-bezel screen is awesome. The phone is actually just a hair smaller than the 7+ we replaced and the screen is significantly larger. The phone is fast, face ID works well, and we are overall very pleased with this phone. If you love your Apple devices (or, more specifically, mobile devices that run iOS), prefer a large screen with newer technology, but do not want to pay a premium price, this is probably the best phone for you. You also have a choice of colors, which is pretty cool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressed

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    Posted .

    Let me set the stage: I had an iPhone 8, and I wanted a larger phone. I also wanted more current technology (versus an 8+). I didn't want to spend the extra cash for an XS or XSMax, so I decided to get the XR (this phone). First thing: Don't get the 64GB version (lowest memory version) if you tend to take a lot of photos, or download music/movies to the phone. Second thing: I'm coming from the 8 (with 3D touch). This phone does NOT have 3D touch. I haven't missed it much; the only time I miss it is "in place" replies for messages, or for approving 2FA through my company's app. Otherwise, I don't miss it at all. I've read reviews that the display is disappointing - this is NOT the case in my situation. If you're coming from an OLED-based phone (iPhone X) then you might see the difference; coming from my iPhone 8. I love the screen. The phone is speedy, and the battery life is excellent (mostly LTE connections during the day; at night, Verizon service at my house is awful and the phone runs over WiFi calling... now, this has no bearing on the phone itself, but this is the basis of my battery life comments.) My advice: go into the store and feel the phone. Try it out. See if it fits your hand... and if you're planning on getting a case for the phone, have the Best Buy associate put the case on the test phone to see if you like it. They (State College, PA) were extremely helpful with picking a case and this phone, and making sure it was the right fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative to the more expensive iPhones

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    Posted .

    This is a great phone for those who like iPhones, or it's a great choice if you are thinking of switching from Android. Personally I don't need or want more storage space on a phone. I upload my pictures to google photos often so I don't need them stored on my device. This iPhone has pretty much all the same features and functions of the more expensive Xs and Xs Max with a cost savings of $250 minimum. I have had several iPhones but my phone for the past year was a Samsung Galaxy S8. Going from an OLED to an LCD I honestly don't notice a difference on a screen this small, although the screen is quite large for a phone! Also you don't really need the 2nd rear camera since you can still do portrait mode without it and who really takes telephoto pictures with a phone? So far I am extremely happy with this phone and it was super easy to pick up the new gestures since it doesn't have a home button. Also I was skeptical about face ID but so far it has worked really well and hasn't been an issue really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone!

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    Posted .

    I went in to upgrade from 6s Plus to 8 Plus, as that was all I could afford at the time. I had been in several times mulling around ideas of what to buy. My 6s Plus was not handling the bigger iOS updates very well, and was on its last leg, and I had just gotten the new Apple Watch 4. When I saw the special they were running on the XR, it was cheaper than the 8 Plus was, so I jumped on it. I can’t say enough good things about this phone. No more wasted phone area, screen covers entire phone. No more home button, which only took about a day to get used to. I LOVE the face recognition. It is lightning fast, and more than ample space and memory. The camera is only a single camera, but it takes amazing photos. The focus is beautiful. I’ve heard them talk about the display not being fancy like the other 10s, but since I upgraded from a 6, I noticed no difference. Highly recommend this phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR 128gb (Verizon)

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    Posted .

    Best phone ever. Don’t listen to others about the XS having a OLED screen. The XR is as good or better than 4K tv! I watched an entire football game in the mall while my wife shopped and it was one of the sharpest pictures I have watched. The phone does everything. I’ve had it over a month now and I still learn something new all the time. Like today, I went to take a pic of an item to send my wife to see if our son would like this item and my camera automatically scanned the QR code and took me to the App Store to download this products app! Amazing stuff. The camera takes great pics, the internet browsing and overall phone speed is lightning quick. When you hit go in Safari, it goes! The XR is also waterproof to 20 feet for over an hour which means the beach is ok to take pics close to the water! I’d give this phone a 10 star rating if I could do more than 5! I love it. I love the colors and everything this phone does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from 7+ Good Move

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    Posted .

    I had a 7+ and upgraded to the XR. So far so good. I’ve had it a week and battery life is great, screen size is great. It took about 2 days to get completely used to no longer having a home button, but now it’s no big deal. I really like swiping left/right at the bottom of the screen for recently used apps instead of double tapping the home button on my 7+. Also, and this is a big plus for me, this phone has a bigger screen but feels much smaller in my pocket. I have a case on it and it feels like my 7+ did in my pocket without a case. I sometimes go looking for my XR because I can’t tell it’s actually in my pocket. That’s a nice upgrade. Also, the camera on this phone is amazing. I was worried going from the dual camera on the 7+ to a single camera but I have no regrets. I’m not a professional photographer by any means but I can spot a good picture and I have to say the camera on the XR is really good. Low light is no problem, colors are still very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JRN1934

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    Posted .
    Owned for 3 weeks when reviewed.

    Nice replacement for my old 6 phone. Took a little while to get used to not having a home button but doing ok now. Only problem i have is that the Best Buy sales receipt says that i qualify for 4 months of apple news+ - but the directions don’t work.. says they cannot open “apple.co/BBY_news, have tried several times. This disappoints me as I believe I am being denied a valuable perk for buying apple protection from Best Buy. ALSO it is next to impossible to call Best Buy with questions on this purchase!! Did get thru one after over a half an hour to find out how to make a phone call. Guess I wasn’t swiping correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .

    This phone is great. Impressive size & the screen looks amazing. It may not be as high Rez as the XS, but I think only tech savvy people would notice. I’ve seen both & it’s not that much of a difference to me. It also finally fixes the legacy issue of the mono sound of iPhones, with Apple only putting sound out of one end up until now. Now the sound seems to come from the ear speaker as well, finally creating true stereo sound. The sound is great now. The screen is super smooth & responsive, combined with the large size, finger typing is very easy. Powerful processing makes for very fast speed & smoothness when operating

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    Owned for 3 weeks when reviewed.

    The iPhone XR I purchased was a gift for a family member, who is in his sixties a has never used a smart phone or more importantly a iPhone, but I have been checking up on him and he says he doesn’t know why he waited so long to get one, he said it was a little challenging at first since he is not tech savvy, but he he has gotten the hang of it and is so happy he has one, he said he loves the big screen and being able to watch Netflix, and YouTube, etc. He love calling other people with iPhones on FaceTime. Over-all this purchase was an awesome purchase and I am very familiar with iPhone I have been a long standing owner of many years.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .

    I upgraded from a 5s to the iPhone XR and what a difference it has been! The new swipe (no home button) issue is a non issue for me. I got used to it in about 5 minutes. The phone is lightening fast and does everything it claims. The larger phone/screen took a little getting used to, but really, I was so far behind the times with my little 5s that the new size actually is really nice. It isn't too big like some of those other tablet sized phones! So far, it is perfect! It doesn't have a headphone jack, but honestly I rarely listen to anything with headphones anyway so that is a non issue for me. I got the adapter, just in case, but haven't used it yet. Otherwise, there are a couple other little things to get used to (side button rather than top, face recognition to open screen, etc) but nothing has been negative. You really get used to it pretty quickly so I don't understand why some reviewers made such an issue about these changes. I personally love it and am so happy I made the leap, finally! Cost was pretty high, but Best Buy was giving $100 off the day I bought it so I figured what the heck.... I had my old phone over 4 years, if I divide this cost out about 4 years too, then it really isn't that much on an annual basis.

    I would recommend this to a friend