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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3930 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone XR 256GB's camera quality, screen size, battery life, and ease of use. Many appreciate the Face ID and Face Recognition features, along with the storage capacity. However, some users miss the home button and 3D Touch functionality. The phone's weight was also a point of some discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,930 reviews
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice new offering from Apple. However, I have to say that upgrading to a new phone is getting old. Next year if there is nothing really innovative on offer, I'll just keep this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always an easy buy when purchasing anything from Best buy it could be in store or online they are usually on top of their game and enjoyable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking my new phone. Tons of storage with 256GB - will never run out. Love the screen size. My kids are sad as they have the IPhone 8 Plus and my XR uses the whole screen for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with everything that is needed for less than than the iPhone xs. Glad there is something a little more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with good battery life. Would definitely buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great phone, very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is everything you want, one issue is it is to heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but not so good cashier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good but I'm giving it a 4 star because of the service. I ended up having to return it because I purchased it as a gift for my son's birthday and the cashier set the activation date like a week after his bday so I had to return this one and purchase it from the Verizon store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Screen size is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, camera works great. Price is better that the X,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from galaxy s7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and the face recognition is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this iPhone. The FaceID works fine. If you try to unblock it without looking directly to it, it will ask for passcode and cannot active faceID for that time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Love the facial recognition to unlock the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's iPhone 7 croaked and she needed a replacement. The Xr is outstanding and she figured out how to use facial recognition and the lack of a home button really quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pleased with X-r phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a better camera. Set up was time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She’s very happy with all the new iPhone features. She’s connected to her AirPods constantly when doing homework on her MacBook Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a line for a family member who is used to iPhones and she loves it. Her work phone is an iPhone 6 so quite an update for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use too it’s a good phone like it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the XR phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iPhone 6s for the XR and I love it. The gentleman that waited on me at Best Buy was extremely helpful. It didn't take long to transfer all info to new phone either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had another cell phone (a different brand) that had several glitches even after exchanging it twice. No issues with the iPhone RX. She loves this phone and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one to have the latest and greatest especially when it comes to technology. However, I'm glad I made an exception this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional features are great and easy to use.

    I would recommend this to a friend
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