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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3930 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone XR 256GB's camera quality, screen size, battery life, and ease of use. Many appreciate the Face ID and Face Recognition features, along with the storage capacity. However, some users miss the home button and 3D Touch functionality. The phone's weight was also a point of some discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,930 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent care by the Best Buy team! Thanks to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. No need to pay higher prices for anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is enjoying his new iPhone. Got used to no home button quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Process was the easiest phone purchase we ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone recommend it for those who can get it apple out did them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone/display/os. good value/price compared to the higher end iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, a little bigger than I'd prefer, but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We left Android and love the new iPhone. Great phone easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the facial ID and the screen! I got the light blue one, it’s so pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone and Best Buy was offering a desk over black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the up grades. Took a while to figure some out but we’ll worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOGO deal..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Iphone.. what else can you ask for? It is good quality phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help buying phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one I-Phone XR 64gb then got one FREE with Verizon Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She is very happy with her new cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , my wife loved it as well...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun color and great phone. Rep who assisted us did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is awesome! I haven’t had any issues and it’s easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s small but has the same foot print as the I phone 8 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter is loving it so far! She was very excited about features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i phone xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal on new I phone. Better offer than through Verizon itself

    I would recommend this to a friend
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