Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
MT042LL/A
SKU:
5801315
Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 64GB's camera quality, screen size, and battery life, with many praising its ease of use and Face ID features. Positive feedback also highlights the phone's price and available storage. However, some users expressed concerns about the absence of a home button and the phone's weight. A few customers also mentioned occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,997 reviews
  • Rated 5 out of 5 stars

    LOVE OUR PHONES

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new iPhones. No complaints at all. Love the various colors they come in so we can keep straight whose phone is whose when they are lying around on the countertops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been holding out on upgrading phones for awhile but couldn’t deal with my 6s Plus anymore. It’s great and getting use to no home button wasn’t as difficult as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and well rounded phone!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Android was a bit of a stretch but now I see why there is a following. The technology is sleek and simple enough to get back to basics and have fun with communication!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Face ID. Adapted quickly to no Home button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from iPhone 6s to X-R and improved battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's birthday and she is blown away by it! It was an upgrade for her iPhone 6. She is in love with her phone LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the XR after my 7plus’s battery was shot! I’ve had no complaints from this phone yet! I do miss the home screen button and the touchID but I am getting used to swiping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it is a great phone. I wasn’t sure about the size at first but it is actually not as big as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a perfect iPhone!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6s was not being supported any more, and I was forced to upgrade...glad I waited, this phone is fantastic!! Plus I saved a hundred dollars over the Sprint Deal!! Go Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 4life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best I had so far. Obviously! I will recommend this phone or any Apple product to anyone. Once you go apple you can't go back to anything other than Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 4life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best I had so far. Obviously! I will recommend this phone or any Apple product to anyone. Once you go apple you can't go back to anything other than Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Iphone purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say my teenage son has been enjoying the phone since he has had it. It is a must get. I am not an Apple person, I am a Samsung person but I wanted the phone myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the ONLY place to buy new phones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has every major wireless carrier in their stores. You can speak with all the employees at each carrier and determine which best fits your needs all in one place! A no brainer for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 to the XR and this phone is a beast! It does everything the X, XS, Xs Max does with the exception of the dual lens rear camera. Great phone for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen protector!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this screen protector. Having little ones, my phone goes through a lot of wear and tear. My phone has been dropped various time and no damage to the screen itself!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone xr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great piece however I give it 3 stars because I have had complaints from others on the other end of the phone saying how much I sound garbled or unclear. I either reposition the phone or use the speakerphone. This has happened on more than a dozen occasions in the month that I have had this phone and it is very annoying. I have been with the same service provider for over 20 years and not had a problem until I started using this phone. I was told that there is nothing wrong with the phone. I have had iPhones in the past and have never had this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible screen response time, depth adjustments in portrait mode are spot on and give a real photographer feel. Upgrading process at Best Buy has definitely improved over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Granddaughter who has wanted an iPhone for years. She is happy with it, and that's what counts Oh yeah I got a Good deal on it as well, Thanks Best Buy and Sprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my New Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new I-phone. It's bigger than my I-phone 6 was but has a lot of nice features. I am loving everything about it. Thanks to Best Buy for setting up my stuff in it too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6 Plus for the camera. Found 1 glitch which Apple says is related to a bug in IOS 13 regarding send groups of pictures. No problem with individual photos.

    I would recommend this to a friend