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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3930 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 256GB's camera quality, screen size, battery life, and ease of use. Many appreciate the Face ID and Face Recognition features, along with the storage capacity. However, some users miss the home button and 3D Touch functionality. The phone's weight was also a point of some discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,930 reviews
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much faster, higher quality camera, a lot more storage and far faster processor than my old 6 Plus. Recommended for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros- battery life, screen clarity, screen size, facial recognition, list goes on... Cons- none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, upgraded from a 6s. It’s faster, battery is better, and so is the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former 6s owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a game changer. Longer battery, amazing pictures, faster processing, etc. there are bugs but I’m sure it’ll get worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't call it typical in a bad way. Typical in that it's exactly what you think the iPhone should be. I love that the screen is bigger than my 8+ but the phone is smaller. Don't miss the home button, but I do occasionally miss 3D touch. Not enough to consider knocking a star off obviously. Definitely worth the upgrade if you want some of the new tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgraded model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR has the best battery of any iPhone, and the larger LED screen is an upgrade from prior models. Camera is helpful upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mom Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom, she was a an android user, but loves her new phone. She’s able to use it with ease without asking me a million questions on how to do something. Screen is bigger than my Xs, but good for her as she’s able to see her screen much better. This phone is definitely user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPhone; No Compromises.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, battery life, screen and the ability to enjoy IOS without ruining the pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cell phone. Love the Face ID feature and the ability to take picture of the screen. Easy to use and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, awesome battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a LONG time apple user, long, long before Apple blew up. I never had any problems with my old 6s, but was feeling antsy so I decided to upgrade my old iPhone 6s to an iPhone XR. After days and days of research and reading between the XS and XR, I decided on the XR. At first it was very odd not having a home button, but I got used to it fast. My husband got the 64GB and I the 128GB. The color options are nice, I chose the light blue. The screen size is great at 6.1" and the battery life is AWESOME. I cannot express this enough, I am still in disbelief at how great the battery life is. If the battery was the only upgrade from a 6s to an XR, I would purchase the upgrade on the battery life alone. It is simply amazing. The liquid retina display is crisp and clean. The face ID is impeccable and I am not sure how I managed without it. The features I love the most: • Battery life • Face ID • Water/Splash resistant • Fast loading apps • Large display There is not anything I do not love about this phone. If you are debating on whether or not to upgrade, or if you're not sure which model to purchase - hesitate no longer...this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone XR

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded my phone! The battery life has been so much better! I like the screen size! Really like the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome. Very easy to use . The phone is light years faster than what I was previously using. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xr is a Solid iPhone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of the newest iPhone suite is sweet! Coming from a 6, it’s a no brainer. It’s also a nice improvement from the 7 or even 8 series. But if you have last year’s X, then I’d wait for the next round. The screen is excellent—edge to edge and awesome resolution. Battery life is also all-day strong, but that’s to be expected from a new phone. We’ll see how it lasts over the months ahead. Enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a great resource. It is fast, the camera is great, and it’s easy to use. My only complaint is that the phone is a little too big and heavy, but I’m used to it now. It is hard to use one hand to operate. However, I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone 6 and this phone is super fast and the camera is exceptional. Love the features and size as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone SE so the larger screen is great. I really like the facial recognition feature. It makes the phone very easy to use. Fairly easy to adapt to not having a home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone stays charged for a long time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this I phone. I charge it every 4-5 days. Nice camera, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. Fits good in my hand even though i have smallish hands. Quick and light too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for over 18 months and I have to say it’s the best phone I have owned. The battery life is still very good, the speed is still exceptional and the usability is top notch. My only issue is the lack of portrait mode for the home and lock screens, apparently due to FaceID. I use the phone display while riding my motorcycle but the mounting bracket is landscape only. Not that big a deal but it’s a nuisance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR lives up to Hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade phone. Fast processor. A bit bigger and heavier than expected but otherwise lots of great features!

    I would recommend this to a friend