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Customer Ratings & Reviews

Your price for this item is $499.99
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Customer reviews

Rating 4.8 out of 5 stars with 3930 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the iPhone XR 256GB's camera quality, screen size, battery life, and ease of use. Many appreciate the Face ID and Face Recognition features, along with the storage capacity. However, some users miss the home button and 3D Touch functionality. The phone's weight was also a point of some discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,930 reviews
  • Rated 5 out of 5 stars

    Great pictures and bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 6s so it is a huge difference in screen and camera which is very nice so far battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition from old to new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slim feature and the face recognition. The size of the screen is especially welcoming for me and allows me to read things more easily. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and functionality of this phone are fantastic. The pictures from the camera are better than the previous models and the battery life is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a leap of faith and upgraded to X-R. It performs well, easy to learn, great camera, and nice display. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! I absolutely love the screen, amazing camera pictures, fast transitions between aps. I upgraded from an iphone6 and would do it again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 6 and the upgrade is so great. Bigger screen and better pictures are the highlights. Oh and battery life is so great compared to my old phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an I-phone with a better camera and battery life. This one does the trick. I love how easy it is to log into apps with face recognition as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the XR over the 11 because I prefer the display on the XR. I upgraded from a 6S so it was a significant change, adding face recognition and application and OS upgrades. I do like it and have used the camera and other features offered with the phone. One tip for upgrading, do the OS upgrade and then the applications. I ended up downloading the new versions of many applications and found new features were available. I also upgraded to 128G on my new phone which will allow pictures to be saved and other downloadable podcasts, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone for its ease of us. The picture taken are clear and vibrant and the battery definitely lasts much longer than my old iPhone 6S. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6 to the iPhone XR, Battery life is so much better. Speed is great and so is the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JRN1934

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my old 6 phone. Took a little while to get used to not having a home button but doing ok now. Only problem i have is that the Best Buy sales receipt says that i qualify for 4 months of apple news+ - but the directions don’t work.. says they cannot open “apple.co/BBY_news, have tried several times. This disappoints me as I believe I am being denied a valuable perk for buying apple protection from Best Buy. ALSO it is next to impossible to call Best Buy with questions on this purchase!! Did get thru one after over a half an hour to find out how to make a phone call. Guess I wasn’t swiping correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Iphone user for many years and this phone does not disappoint. Love the facial recognition, wireless charge, camera and speed. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR is wonderful, fast and great pics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone XR, it is fast, takes great pics and work like my iPad Pro .. not circle button, but face-ID ... love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a big upgrade from the iPhone6 I just got rid of. Love the larger screen, better camera and faster processor. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great iPhone especially since it’s not the flagship. Good size and good speed and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on this phone, but I feel like it's a little heavy for my taste, and the camera isn't as great as I thought it would be. I also accidentally take a screen shot every time i go to shut down my phone. Still getting used to the no home button. Overall, great phone, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brst iphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In mu mind the best iphone spple ever produced love the full screen and face reconition is fantastic. Good storage you wont go wrong with this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid phone. It has great battery life due to the lower screen resolution. It is fast and has a great camera. I just feel for the price there are better phones. I use Apple's services and am stuck to this mobile OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade from a 6x plus so I got the XR. Love the size, color and capabilities. It also takes great pictures and lots more storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the xr64GB phone. It is easy to use and takes good photos. I like the fact that I don’t have to put a password in every time. It is light and compact which makes it easy to put in pockets, etc. Have been very happy with this purchase.

    I would recommend this to a friend