Customer Ratings & Reviews

I’ve always been an Android guy, but decided to try the iPhone based on reviews and the fact that the rest of my family has iPhones. While I miss the customizability of Android, I have been pleasantly surprised by how easy the transition has been. I thought I would miss the customizability of Android but it was more than made up for by how smooth and easy to use this is. So far, battery life is very good. My only major complaint is that it did not come with a fast charger in the box, a really cheap move by Apple for a $1000+ phone. Also, have been plagued intermittently by the slow LTE connectivity issues other people have reported. Hopefully a software update will fix this.

Honestly, this phone is a good phone. Good quality. It can take good photos and be able to have a full screen. It has a long battery life and be able to have lots of fun games to play

I've always been a huge iPhone fan and I have to say that this one is my favorite yet! The processor upgrade is noticeable, the screen is beautiful and overall the performance is more than I could have hoped for!

My son upgraded from the 8 and says the camera is much better and loves the way the display goes all the way to the edges. He didn't have any trouble getting used to a bigger phone either. Great buy!

Nothing about this is extra small. The perfect size. Easily transfered to no-home-button. Zippy & fun, the camera features are worth the upgrade. Bought the 256 rather than paying monthly for the iCloud upgrade.

It's an iPhone. It's going to have amazing build quality, an amazing screen, Apple quality iOS, tons of features and a top quality camera. It's amazing! It is almost identical to the iPhone X of 2017, but there are a few very subtle differences. The main difference in this years model, the XS has the new A12 processor that does some insane processing that is basically what a desktop computer could do a few years back (and then some)... but this is in a phone. Pretty crazy! These phones are also pretty expensive. If this phone wasn't going to be covered by my job, I wouldn't have gotten one. I'd rather spend my money on a full size laptop. But it is what it is. An Apple product. So... good job Apple.

I really enjoy the Xs. Upgraded from a 7 so somewhat of a big leap tech-wise. FaceID is great. Takes a little while to get used to the lack of a home button, but in the end the additional screen is fantastic.

I bought this phone to replace an iPhone 6plus, and I'm happy so far with the upgrade. I thought I'd miss the headphone jack and the home button, but the features on this phone more than make up for them.

I updated from an iPhone 7plus to the iPhone Xs. The facial recognition is great - very fast!! This phone is an amazing upgrade from the 7plus! Great camera!! If you are ready to upgrade, this is the phone!!!

Having gone from an iPhone 6 to the new iPhone XS I am totally impressed with the speed of the new phone. Battery life is great and it charges very quickly.

It was a big shift for me to upgrade from the iPhone 5SE to this phone but I’m so happy I did. Beautiful screen quality, great upgrade to the camera, and double the amount of storage.

I waited a long time to buy this phone and finally got tired of always running out of space on my old phone. The XS has not disappointed. I love the camera, especially the dual lens feature.

I actually traded in my iPhone 8 for this one since I originally bought on impulse. I'm so glad I did and did not buy the regular X. This phone is amazing....it takes craaazy pictures and is super fast.

Takes a few days to get used to the no home button but I like it. The screen size is nice without the overall size of the phone getting much bigger. Bright colors for the new camera. Looks great!

Took me a long time to upgrade my iPhone and now I’m glad I did. It’s a little hard to get use to closing out the apps, but the camera in it is phenomenal and I love the face recognition.

I have made a switched from Galaxy to iPhone in 2018 and I have loved them since. I like XS because it is small enough to put in pockets and hold in one hand. It delivers well too!

Moved my dad from Samsung to IPhone. Hearing lots if ‘that’s cool’, ‘that was easy’, and ‘I like that’ Moved him because of all the ‘how do you do this’ on his other phone. Even after he had it 5 years. I couldn’t help him.... No bloat wear, no layers upon layers to access settings and make changes vs Android phones. I’ve always had an iPhone, but after helping them (folks) I would recommend anyone having tech challenged parents get them phones similar enough you can help them when needed. Gave ‘Value’ high rating only because it was on sale when we bought his. $250 off. Normal price is a bit high, that’s what I paid in March.

Very happy with the phone. Pleased that 2 years later and the battery still lasts almost a full day and the phone hasn't slowed down

This was a huge upgrade from my iPhone 6s. The photos are by far clearer. I love the face recognition feature. It takes a bit to get used to the no menu button. However, like all iPhones you adapt!

Face recognition is a game changer. No more adjusting your grip to get your fingerprint to work or worse having to type in a passcode. Processor is very fast and picture quality is just amazing.