Customer Ratings & Reviews

Had an 8 plus and the XS is better. Easier to hold and better for texting. Camera is better and face recognition is sweet!

Screen is much clearer and larger than previous 8. The pictures are much better quality. Face ID is very convenient.

Camera is great. Battery holds charge great. Had to get used to accessing home and everything else via swiping. The power off button doesn’t always work. Not sure yet if the phone has bad switch. I feel it is still overpriced but my iPhone 6s was dying.

Finally upgraded from an iPhone 6s. It took me a few days to get used to not having a home button, but I've gotten the hang of it. I was hoping Apple would've released one in 128 GB, but I suppose that will come later; the extra space will definitely help out. The sound is nice when playing music. And the lack of a headphone jack doesn't bother me, as I never really used it. Takes excellent pictures. And the resolution is amazing. Definitely worth the upgrade for me!

It has everything I want. Small enough to carry around but lots of storage, takes great pictures and easy to use. A

I am an iPhone user, so when my 6 started to die and I had let my AppleCare lapse, I bought a new XS. I am still getting used to it and am having to re-enter some app info as you always do, but I like it just fine. That's why I gave it 4 stars - I am more than averagely pleased with it (as I should be for the price) but it does not set the world on fire. I would have been ALMOST as happy with getting my 6 replaced, although this one is definitely faster and has a nicer camera, etc. I am pretty sure I like iPhone better than an Android, so i stayed with iPhone for now. I always appreciate the great, unbiased advice and top notch service I get at BestBuy in purchasing the right model and making the transition. That is a key point of value for me because it makes the transition much easier, so I try to patronize their brick-and-mortar stores.

My XS i-phone has lots of memory, face recognition, full size screen within the same overall size of the 6S, and can operate under water. The transfer of data, mail, apps from my previous phone happened while I waited and was flawless. A glass protection layer was also installed. The technician who worked on the phone was knowledgeable, courteous and efficient. Left with a new phone within 45 minutes.

Upgraded 6s and not disappointed! Soooo much faster, soooo much prettier! Camera is worth the upgrade alone.

Great price for a 1/2 TB of storage on a phone. Not going to find too many of these around any longer. While 5G is still new, (and this is not a 5G phone) I think this device has the best overall features combined into a single package as compared to all the other iPhones released to date, even the iPhone 12! The only other phone that was better than the rest for its time was the iPhone 4s.

Battery life is great. The screen is just a bit bigger, and very sharp. I love using Face ID. Glad I upgraded.

My favorite iPhone yet. Fast, great screen, easy to use. You’d think this is the flagship iPhone. Wait. It is.

Great phone. Fast. Amazing screen. Great battery life. Took me a minute to stop looking for the home button.

My wife recently upgraded her iPhone 6 to the iPhone XS as her old phone wouldn't keep its charge. The size of iPhone XS is about the same size as her old phone. The screen is gorgeous and the colors really pop. The pictures she has taken have turned out great and she is really enjoying her new phone. She was worried about the Face ID and not having have a Home button but she's used to it now. Phone runs very fast and battery life is very good for her.

Always been a fan of Apple products. Excellent quality but kinda pricey. Just got this iPhone XS for my daughter coz her old 7plus stopped working. She’s so impressed with its features and finds the camera amazing. She loves taking pictures and videos so I gave her the 256gb to enjoy it more. Thanks Apple for this Awesome iPhone! And thank you Best Buy for making this purchase an easy one.

Traded a iPhone 6 Plus for iPhone X’s. Slimmer but about same screen surface,easier to hold. Camera great!

Facial recognition is fantastic and the processing speeds are very fast. Excellent screen and camera.

My faveorite iPhone! I love the bigger screen! It is so clear! Holds charge and takes awesome pictures

Great phone, nice screen size, and a really nice camera. Easy to use with good features.

So glad I updated to this phone. Pictures come out great. Easy to use. Faster then my other phone

I’m coming from a 6s which I loved very much. But the space, speed, and camera makes it a worthwhile upgrade. The shared headphone / charger situation sucks though.