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Customer Ratings & Reviews

Model:
MT972LL/A
SKU:
6009648
Your price for this item is $29.17per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1986 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,986 reviews
  • Rated 5 out of 5 stars

    Great iPhone upgrade from iPhone 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a new(er) iPhone model and you don’t want to break the bank, this one is perfect. I know some people who have the iPhone 11, and while it is cool, the iPhone XS is just as nice in my opinion for a better value. Sure, you don’t get the three camera lenses like the 11 but that isn’t so important to me as a DSLR camera owner. I really love the retina image display quality on the XS. I also like the fact that it isn’t as bulky as the 11. Since I also own an iPad, the need for a huge phone for me is nonexistent. Overall, I feel like the XS is a great choice for people who want quality and all the latest and greatest phone tech for a better price than the 11. If you’re not wanting a higher monthly payment and don’t care about the biggest screen size, then get the XS. It’s just as good as the 11 for me personally, for a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 6s to the XS. And I don’t regret it. Love that I can record videos in stereo surround. I use the portrait mode all the time and it makes stunning pictures. I also enjoy being able to watch movies full screen. Lastly, I like how quick it is to go from app to app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size and Better Battery Life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in battery life between this iPhone and my previous iPhone 6s is amazing. It lasts all day for me (as long as I don't watch videos or have Facebook open to often). The camera is really good and the iPhone works well with my remote shutter release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone! Traded up from a 6S and thought I’d miss the home button, but not so much the case. The camera is amazing too! My 6S did not have the portrait mode which is a nice feature on the XS. I also have not had any issues with face ID, unlocks every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last iPhone I had was the 6s. Upgrading to the XS had some getting use to, but that didn't take long. I had to get used to the new features that my previous phone didn't have. I love the Face ID. The pictures are amazing and I love the Portrait Mode. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves the camera and size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife. She upgraded from an iPhone 7 and was so excited for portrait mode. The camera all around is just way better. She loves the size of it, thought the other models were too big for her. Genuinely great product, even if it is over priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from an iPhone 6 to this XS. It is so fast and bright. I don’t know why I waited so long. The Face ID is easy to use. I thought that I would miss the home button but actually prefer it without. It took only a day to get used to the small differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    only apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products never seem to disappoint, this upgrade is great and love the design. I will continue to purchase, especially with the 5 year lifecycle they currently offer customers, as it means you don't really need to update every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone. This is the best iPhone to date. Apple just keeps getting better when you think it’s impossible. Much faster and the camera is great. I’ve had Samsung phones and I think Apple is far better in quality and does every the android can do just better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy on the fingers without the Home button. Quick to self learn. Slightly bigger screen is definitely helpful, especially because I use the phone a whole lot more for online shopping than making calls or texting!!! Camera improvements are plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sound and screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i go back and forth from Android devices to Apple devices with regards to the cell phone world. This time around I chose the XS and i cannot be happier. great battery life and wonderful sound with the combo speakers. incredible screen. love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with the 6S upgrade to XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the decision to upgrade one of our 6S phones to the XS. Obviously, the faster chip is noticeable, as well as the larger screen. Color and capacity selection was limited, but we adjusted to our secondary preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It has a lot of storage and the pictures are great quality. We were also impressed with Best Buy and their deals. This sale was Buy one phone get one free. It allowed for my husband to get a new iPhone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6S and absolutely love my new phone! The facial recognition works every time, and speed and overall design are great!! It didn’t take too long to forget about the home button and learn the swiping technique.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this iPhone because of the size. Most women’s clothing has small or even absent pockets and my hands don’t comfortably fit around the larger models. The camera is much better than my previous iPhone, and so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. Takes great pictures and many new features she loves as well. It’s Much better than the iPhone 6 she had before it. So I’m told as I don’t have one. But she loves it. So she’s happy than I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 and the iPhine XS is a different word from performance and aesthetics. The screen is amazing, the camera(s) are a huge step up and they take clear picture / videos. The battery lasts all day even with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features and the camera is incredible. I have been able to capture so many unique and clear photos. Getting used to not having a home button took some time but now I forgot I even had one on my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that this phone would be too big because I was still using the SE (size of the 5c). But, it was time to upgrade and this screen is perfect! Great for watching Netflix while on the go. Also love the Face ID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just every other Apple phone. This is a very easy phone to use. It has proven to be very durable. It’s well worth the money. We had no problems with this phone. It took awesome pics also!

    I would recommend this to a friend