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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,934 reviews
  • Rated 5 out of 5 stars

    Expected quality of Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be an excellent phone. My wife exchanged it for the Xplus. Based on the X plus, it would be an excellent phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this phone he is super happy with the battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage, buggy phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a sketchy upgrade from 7 to 10. Learned online when i got home that it was a typical experience going from 7 to 10. Wish bby knew that when discussing my upgrade. Was glad we decided on the larger storage option, has been great for the videos and photos from numerous events without running out of space midway thru an event.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the home button feature and the headphone jack port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and runs smoother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs faster and smoother than the IPhone X. The extra 1GB of ram compared to the X makes apps run smoother and loads quicker too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality and picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone easy to handle on And comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this is a good cell phone. I bought this phone for my Mom and she likes it so much. To be honest, I cannot tell the differences between this one and my previous version X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update our phones and the Best Buy associate made it fairly painless. Seems like a lot cash for a phone, but I trust Apple to provide a few years of reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best iPhone yet love the pictures are bigger once I learn how to use it love the style way better than any of the old ones I am recommending it to anybody that asks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade - go get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iphone 7 to the new XS model is so amazing! Memoji!!! I’ve using it nonstop - sending memojis instead actual texts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Apple all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6 to this bad boy and could not be happier! Still learning all the great new things this phone can do and I'm blown away by the amazing things it can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, the camera great and the sound clearly!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say... I have been an iphone user since day one and I am not about to go anywhere! This phone is pretty cool. Some new features make it worth the purchase. Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about this IPhone Xs. I upgraded from the 7+ and it has been a huge difference. From the brighter clearer screen to the lightning fast processor I just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still rocking. Battery drains a little faster than I’d like. Checked settings still drains more than id like. Will update in a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new model iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone Xs is a good solid improvement. With a faster A12 Bionic processor apps open a little faster and browsing seems faster. I am glad I upgraded! Very happy with Xs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is impressive, and it is very fast, it flies every time you open an app, the camera takes better pictures than the iPhone X and it shows! Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above all- for iOS users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the galaxy, the pixel and the iPhone. I’ve determined I’m simply an iPhone person. This is a great phone with great design and does more than I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 6S to the iPhone XS and I love the processing speed and screen. Resolution is amazing as well as sound straight out of the speakers. Very impressed.

    I would recommend this to a friend