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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,934 reviews
  • Rated 5 out of 5 stars

    Best IPhone You Can Buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite iPhone!!! Crystal clear pictures, great sound quality, excellent reception, battery life is exceptional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, even held up fine after dropping in water for a few seconds! My husband likes it, and it is hard to get him to upgrade at all:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone body!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone ever, and I absolutely love it. The camara features are great! I would recommend this phone to anybody. All the colors it comes in are very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked up on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get it this on sale and I have been very happy with it. The battery is ok, not as good as what I had but it's a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, I finally decided to upgrade my iPhone 6s. Loving my new iPhone XS. I wish they still had rose gold, but gold will do. Love portrait mode, Animoji, and Face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a battery that will not die. Besides the extra battery life I am enjoying the excellent photo quality and the facial recognition to unlock the phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome IPhone In Impressive Packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this new IPhone in Rose Gold packaging. My wife loves it and people comment positively on the phone to her as well. Looks as good as it works which is AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone along with its excellent camera has recently provided some great pictures of my grandsons first homecoming with his girlfriend, I highly recommend the iPhone X’s!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple IPhone XS has worked well so far. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the ES iPhone , but they were out of that model at location I was shopping at. This model turned out to be a great choice for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but oh so pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the understated gold color. Super classy and looks great in a lot of the clear cases. My mom loves her phone. However, I can’t discern any differences between this phone and the regular X. Makes my mom happy though, so it is worth it in that sense. If you have the extra money and want a pretty phone, this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPhone and I’m really enjoying it. However, I upgraded from a 7. Not sure it’s worth upgrading from a X though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs exactly as described by other reviewers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone performs exactly as described by reviewers. No surprises,and no problems. Cost is outrageous though, and it will be quite a while before I purchase another phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my older daughter.. she loves it.. she will be going to college this fall and this phone is perfect for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7s that was still working great but I wanted the upgrade. This phone is all the 7 was but faster and more toys. I hope it has the same longevity as my 7 did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Photo quality is improved as well as the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I love the GB space on my new phone, just getting use to having no button, but it has been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the latest and greatest! You couldn’t ask for anything more for now! I know that Apple will do bigger and better things! But right now I like what I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased iPhone from the store, I would recommend purchasing from the store becuse they are very helpful in setting the phone up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and louder speakers, I miss the home button.

    I would recommend this to a friend