Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Verizon)

Model:
MT972LL/A
SKU:
6009869
Highly rated by customers for:
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,934 reviews

  • Gorgeous phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Samsung note line phones since the Note, had to switch to iOS for work. What I can say ....it’s not that bad!

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it, as always - you can't go wrong with Apple, it is expensive but you shouldn't save on the phone

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • This is a great phone..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was glad I upgraded to this one.i looked at the XR as well and very happy I chose this one.

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone great help from Best Buy representative, really helped a lot to learn new things on the phone.

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Color contrast is very unique

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the bomb and I love it so much because am an iPhone freak. It’s really cool to own one of this believe me

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Very Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to switch to Gold color, due to the shortage of Silver. The color is growing on me. Very easy to use it.

    This review is from Apple - iPhone XS 64GB - Silver (Verizon)

    I would recommend this to a friend

  • Love the Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves my XS phone so much he had to buy one. Luckily he didn’t need 256 like did and was able to get the 64/G.

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just love the product, i bought it for myself, could not be happier, great phone and a lot more.

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what to be expected from apple. A great upgrade from my I phone 8. Better camera and the face recognition is great

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • Good phone for all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device that was a game changer in the phone market. All screen

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone!! I’ve been an Apple fan for years and always appreciate the upgrades made to the newer generation.

    I would recommend this to a friend

  • Time for an Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get my phone updated finally after a couple years. This phone has the features and memory I desired.

    This review is from Apple - iPhone XS 512GB - Gold (Verizon)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and so far it is meeting all of my expectations! Very fast and easy to maneuver between screens!

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • Deal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when it was for sale. It’s an old model but it still is a lot of functions

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Iphone xs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter for Christmas and she couldn’t be happier a huge upgrade for her from her iPhone 5s

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I love it. It took some getting used to but I don’t think I will ever go back to an android

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • GREAT PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS USUAL, APPLE IPHONE IS A DEVICE THAT WORKS WITH A MINIMUM OF HASSLE. THE BEST BUY ASSOCIATE - SPEPHANIE WAS THE BEST

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all new apple products there is some discovery learning. It is intuitive though and been a very nice upgrade.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • It's a great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS is a great iPhone with amazing camera features. I had the iPhone 7 plus and it was worth to upgrade to xs.

    This review is from Apple - iPhone XS 64GB - Silver (Verizon)

    I would recommend this to a friend

  • Another iPhone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say besides it’s another iPhone? It does everything I need it to do without any issues.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend
Page 120, Showing 2,381-2,400 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.