Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,934 reviews
  • Rated 5 out of 5 stars

    XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I use to love big phone until I decided to switch to this XS and it is perfect for my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone XS

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. Good price point at the time. She loves features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and love the camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, best I have ever purchased! I will always come to Best Buy with their great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best cell phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted and needed a good quality dependable phone for data and keeping in contact with family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from my last iPhone. Love the larger display. Easy setup. Bought Apple Care also from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone that I have had. I switched over from android one phone before this and best thing that I ever did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with a great camera.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got the max phone but was too big. Took it back and exchanged it for this one. Fits my pocket better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Couple cool new features over the X, longer battery is noticeable, also noticeably faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a good phone. While 650 is still a lot, it beats 1250 any day of the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Samsung Galaxy S8 and I recently bought this iPhone. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS has a larger viewable screen than the iPhone 8 Plus, and is smaller. Excellent camera and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Iphone 6 to Xs. Extremely happy with purchase. Sales associate is knowledgeable and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took me a few minutes to make my purchase because a clerk came up and offered his services right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my last phone for 4 years, this new i-phone took a minute to get used to, but just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6S. This is noticeably faster with bigger screen but still fits comfortably in my rear pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the phone...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...hate the notch. Great phone, dos what a $900 phone should do. Happy with the setup and the purchase overall. If you have an old iPhone I would defiantly recommend upgrading for the better performance. iHope the next version has no iNotch....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best camera ever, and the design is very professional. I especially love this iPhone in Gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone is an Iphone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is an Iphone. Nothing too exciting. The full size screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this one up for my gf. At the end of the day it's an iPhone. However it was quite the upgrade from a 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and its functions. We have always been apple users and this is another great product.

    I would recommend this to a friend