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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,934 reviews
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is your standard overpriced apple product. Nothing groundbreaking about it but it is sleek and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the I7 because I was having so many problems with it. I love this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece. She doesn't need all of the memory the other phones have because 64gb is still a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very nice camera. Very safety with face recognizing. Awesome 24 months plan to pay. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal from Best Buy ! thanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this phone from Best buy ! Glad they still had one ! thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen size and all the extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a Samsung believer. He loves the simplicity of this phone! Great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is to be said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone will always run the phone game. I’ve had 1 galaxy great phone but it will never compare to iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can browse the internet, Tweet on Facebook and Snap on Instagram with this thing. It also makes phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few new features. Some good. I wish that it had finger log in. I don’t like the facial recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was above and beyond my expectations. The staff went over board to help transfer data for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone never disappoints. Not as big of a jump if you’re coming from a regular iPhone X, but can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and screen is very sharp!! Battery is not the greatest!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is very easy to use I changed over from Android I did not have any difficulty adjusting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone !! Always get iPhones !! Everything transferred over !! Enjoying !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son got this for his bday he loves it and haven't had a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and convenient features on iPhone X! The phone is easy to use and has a great screen and nice feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use phone love the color silver looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the swipe. Love the screen display. Love the camera. Love the speakers. Loved the Bestbuy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Apple fan. I believe in this specific product. This is not just a phone anymore. It is so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED quality display, to the edges. No issues. Quality you expect from Apple. Impressive.

    I would recommend this to a friend