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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,934 reviews
  • Rated 5 out of 5 stars

    Greatest phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is amazing the camera is better than all others. This phone is very fast! Better battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was bought for our 12 year old son and he loves it. No complaints from him after three weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone. No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth upgrading to from iPhone X I don’t think, but a great phone for anyone with any other iPhones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it's worth all the hype. Yes the camera is fantastic. The phone becomes unresponsive frequently and fails to respond to basic slide/unlock commands. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Apple always impresses with their phones! Gold is a little on the pink side though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier takes great pictures awesome video oh yeah you can call and text people on it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It took some getting used to from not having a home button. But after all, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Face ID and battery life. It is so easy to use. Easier than I thought it would be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Apple loyal fan and XS is just as smooth and good as the previous versions. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone XS camera is great, I like the bigger screen and no button. It’s fast and stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom for Christmas and she loves it. She’s an ex android user. Need I say more?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate not having a home button. The phone is not as sensitive to touch as my IPhone 8 Plus. Reviews say camera is awesome but I enjoyed the previous model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS - matches reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've read the professional reviews, the phone does what they say it will do. It meets the specs and performs as expected. Nothing special, nothing new, it's a solid iPhone and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying my new phone from a helpful knowledgeable professional and very polite salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Phone "D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Phone "D. I went from the iPhone 7 to the iPhone XS. Easy to set up. Works with Straight Talk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sleek look and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. There are many useful apps built in as well. I love the camera quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone, it has all the functions I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the photo options on this phone. It created slide shows of all my family members automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons 16th bday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy with his new phone. It’s definitely worth it and surpasses every great review on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. A little expensive. Have had iPhones for years. Love all the memory and the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone XS 256GB and its everything they said it was I’m definitely happy with my purchase.

    I would recommend this to a friend