Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Verizon)

Model:
MT972LL/A
SKU:
6009869
Highly rated by customers for:
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,934 reviews

  • Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I miss google assistant on android. I wish I could get rid of Siri and use google assistant.

    This review is from Apple - iPhone XS 64GB - Silver (AT&T)

    I would recommend this to a friend

  • Apple for the win

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple for the win, new year new phone. Apple our does themself again and again

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Battery last forever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone Xs. The battery life is the best ever. I can go all day without recharging. Amazing

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacing an iphone 7 works great. like all the new features.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Great gift idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new Xs, it is user friendly and full of bells and whistles to make anyone enjoy!

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Good, typical iPhone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade and hence got this phone, no complains!

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • good size display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery lasts much longer than last phone and all my apps, pics, and email settings were transferred

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • Gotta love the iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love their iPhone? I certainly love mine!

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Fast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement from iPhone XR. It is a little smaller and thinner. I am happy.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Good!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. It better be as much as this telephone cost. Why are they so much anyway?

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    No, I would not recommend this to a friend

  • iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the phone so far. I've been a long time Apple iPhone user so it was nice to upgrade from my 6 Plus. I did have trouble activating it at first but after I called Best Buy I was able to finally complete the process.

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • perfection

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand of phone i will ever buy, they always work and are user friendly

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece, she loves it, she loves the Animoji as well. We use it when we facetime

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • great new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new features, face recognition, larger screen and better display but price is extremely high.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS is awesome. Great new features. Coming from an iPhone 8, this is a big improvement.

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS is awesome. Great new features. Coming from an iPhone 8, this is a big improvement.

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great overall device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device all around a good phone and best buy has some good deals on them

    This review is from Apple - iPhone XS 512GB - Gold (Verizon)

    I would recommend this to a friend

  • Pretty color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color almost resembles the rose gold. The size is similar to iPhone 8, but with a larger screen.

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • Superr

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself, the staff was ver Friendly when I had issues buying this product. I was looking for an unlocked phone they did not have one but they suggested a good approach.

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone as a long time apple user i would always recommend coming through best buy

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend
Page 129, Showing 2,561-2,580 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.