Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Verizon)

Model:
MT972LL/A
SKU:
6009869
Highly rated by customers for:
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,934 reviews

  • Just another Apple

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my old phone in the pool so I had to upgrade. I don’t see much difference between the old and new. I wish battery life was longer. Sometimes Siri seems annoyed with me but won’t tell me why.

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • Best iPhone yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every function has improved and the camera is better than I could have imagined. Speed is incredible.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Yes!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! This phone is great. Holds all my phone stuff and lets me make calls. Science is cool

    I would recommend this to a friend

  • Great iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone, I love the oled screen..fast performance...overall I have the best experience so far.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • New iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchased this iPhone for my son. His old phone battery would not keep a charge for long.

    I would recommend this to a friend

  • Decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this iPhone. The down side is it doesn’t take good pictures or selfies

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, and the service excellent. Would recommend friend and family for phone upgrades.

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • By far this is the best phone in the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best iPhone ever make love the face time and how fast is also love the look

    This review is from Apple - iPhone XS 64GB - Gold (AT&T)

    I would recommend this to a friend

  • iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Apple phone. Had to get used to bed features but great product.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful camera and handling. Anything you could want in a phone that also nice to look at and use.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to get used to not having a physical home button but after a few days it’s second nature.

    This review is from Apple - iPhone XS 64GB - Silver (Verizon)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the iPhone XS so far. I had a 5s before, so there is a lot of new stuff to get use to. Face recognition and not having a home button is going to take time.

    This review is from Apple - iPhone XS 256GB - Space Gray (Unlocked)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded my iphone 6S to the new iphone XR. Great camera and the expected high quality from Apple

    This review is from Apple - iPhone XS 512GB

    I would recommend this to a friend

  • Yo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectacular, love this, it’s easy to explored, really wonderfully. So exited to get this iPhone.

    This review is from Apple - iPhone XS 256GB

    I would recommend this to a friend

  • Great size

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy decision once the tech provided the capabilities of this phone. I love it.

    This review is from Apple - iPhone XS 512GB - Silver (Verizon)

    I would recommend this to a friend

  • Couldn't be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 6s wow what a difference this phone is just plain out great couldn't be happier

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Great weight and feel all around good buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and super fast. It is hard to get used to at first but it’s worth the learning curve.

    This review is from Apple - iPhone XS 64GB

    I would recommend this to a friend

  • Apple iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this cell phone. Great product.

    This review is from Apple - iPhone XS 64GB - Space Gray (Universal - Internal Use Only)

    I would recommend this to a friend

  • Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, he is hard on cases but this one is holding up great, still looks new.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • My son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone rocks. This is what my son said. So if he's happy I guess that's all I have to say

    This review is from Apple - iPhone XS 64GB (Sprint)

    I would recommend this to a friend
Page 130, Showing 2,581-2,600 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.