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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,934 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone and the camera is incredible. Apple did a great job with the A12 chip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new features on the XS and easily the best phone available in the market right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th iPhone I have purchased from Best Buy! Always a great experience there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade for my daughter's phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, a beautiful product from Apple. It's just another spec bump to me from a company that's now at least a year or two behind in cutting edge features. My daughter loves iPhones and she's pretty stoked with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get used to the newer features, but I’m really glad that I upgraded to this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Upgrade Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CAMERA is amazing, all the new edit features and overall phone improvements blow me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my sons phone and worth every penny. Would suggest that you buy the apple care as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fast and Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Android it's fast and simple. Zero complaints. Loving it. Battery could be stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Would recommend to anyone that wants to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the newest of the iPhone ten series, aren’t many of the XS left to be found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an iPhone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can be said about these stylish, fancy, tech filled phones that isn't known already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure this phone would be worth the upgrade from my iPhone X but I was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone Xs is a great phone. I got this for my daughter and she is extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said before,with the trade in deal, everybody in the family got one. What a happy bunch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Apple products and this is my favorite phone thus far. Also has a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Android whom I had for 8 years. Wish I would have switched way sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone 5 months ago, I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clear my photos are if your looking for a great camera this is the phone to go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of my new Iphone xs 256. Apple did an amazing job with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. I love the color it goes well with any cover. Awesome features on the phone.

    I would recommend this to a friend