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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,934 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has take some getting use to going from a iphone 6 to the Iphone X but well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid typical apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as any other new iPhone generation. It’s easy to get used to the no button feature. The face recognition is convenient. Sometimes I struggle to close my apps, the screen won’t pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teen daughter. She loves it. This was a great early Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it! She can’t believe how clear the screen is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple didnt show much innovation since Iphone X but this is still a great upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, iPhones are my choice of product (Apple in general), however it can get expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Everything loads so quickly. The camera is awesome. The screen is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Discount on IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 150$ off on new Iphone XS. I could save By verizen about 50. But totally I saved 100$

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Want my old phone back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, some of the new features are great. The camera is amazing, but multiple times a day i have issues where i have to refresh network settings. I have had an iPhone since the “3” and the reception is by far the worst. I’ve tried all of the apple work around and nothing works. For the monster price tag you pay for a phone, i would like to be able to send text messages and surf the web without daily problems. I’ve been patient hoping for a software fix, but nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s an Iphone. There’s a lot of features it has but I don’t use but A+ still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone has enabled me to waste time on stupid social media sites much better. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 10s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone best feature is the screen display and the new graphic technology OLED nice look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son. He said it has all of the functionality as advertised and is very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade and decided to get the iPhone 10xs! and I couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. You don’t have a home button, you just swipe to close your apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter wanted this one as an upgrade from her I phone 8+. she loves it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, every aspect is very detailed. I literally have no complaints about this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy, glad we did, it was such a great experience and greet phone as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy, glad we did, it was such a great experience and greet phone as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone so easy to use all the new features! Recommend to everyone all ages!

    I would recommend this to a friend