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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,934 reviews
  • Rated 5 out of 5 stars

    totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with my purchase. The salesman was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Order process was easy and quick. Exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhones are over-priced! However, inspire of the pricing, the new XS is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new iPhone it’s always better so no complaints!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome its so much faster than the X and I can do everything I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone 7. I can’t say enough good things about it I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the bomb.com It does everything and I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The camera is outstanding and I am enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my wife! It was an upgrade from her iPhone 8. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty amazing. Super fast loading, simple interface, great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my wife the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She says it’s better than my peasant phone (iPhone 8+) at least it’s not a galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a few weeks and I enjoy figuring out the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This if the best phone I have owned and the upgrade option made it easy to afford

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter and she absolutely loves it! Great Phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a android fan forever and finally upgraded to the best phone I’ve ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am glad they came out with a phone with big memory. Don’t need to buy extra iCloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. The features of the phone are really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an IPhone. Never disappoints. Apple always provide an exceptional product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-PHONE 10S - Great Phone/Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is great. Phone is exceptional just wish it was a bit less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast... a great update from my previous phone.

    I would recommend this to a friend