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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,934 reviews
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference from my iPhone 6splus would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and just took some time to get used to the new password protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and just took some time to get used to the new password protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A bit pricey yet able to function to complete most requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great deal for the price. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product as any other iPhone And I would highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine gave it 3 stars only because of the price! Makes it worse that it replaced one that was only 2 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6 and I'm very glad I did! Very pleased with the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this phone and would recommend it whole heartedly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products!! just got the iPhone xs and i love it! couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IponeX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter is starting to like it after having an android for the last 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase cause I got to use Best Buy card. Allows me to pay it off quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wanted newest phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Apple Iphones because Apple has a really great track record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful model!!! Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, learning it’s nuances, and how it can help me at in my life style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I would recommend the quality difference from the 6 to this is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile department had great understanding of each plan and what they offer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My moms loves her iPhone. But I'm not a iPhone type of guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and working fine as expected. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the extra money to buy it outright so I went ahead and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed and love my new phone! Don’t know why I waited so long to upgrade.

    I would recommend this to a friend