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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,934 reviews
  • Rated 5 out of 5 stars

    Great phone but pretty expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is pretty neat. A lot of security features and easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Mom and she seems quite happy with the form and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice screen and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this and now I want one. Nice screen, video and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone meets all my expectations, can’t believe I waited so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat a iphone . This phone is better then my laptop. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Most Apple products are well made and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love facial recognition as well as it is easy to use just swiping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone I would recomendable to anybody who want to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an iphone 5 and I am glad I made the jump

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable and reliable phone. Loved the layout of the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Happy With This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stability of this phone. It’s a smooth experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time apple user, this is the best apple iPhone I have ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to get the updated iPhone. It is nice to have the new updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the latest iPhone. Seems to out do itself every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing, super fast, screen is beautiful, very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone. The screen, camera, and new format are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with good features. Better quality then previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my iphone 6 for several years, it is time for iphone XS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 8+ solely for the smaller size. I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and the new features are a big improvement!

    I would recommend this to a friend