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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,934 reviews
  • Rated 5 out of 5 stars

    Cute look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got better offer from bestbuy every time, supportive financing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! It performs exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone, so glad they had her color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it has a really good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm in love with my phone and i had a great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great photo apple always has a great product thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Daughter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade for my daughter! She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPhone 8 for this one....I'm so glad I did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. So fast in comparison to my previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s performance is unbelievable and it’s get charged quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece she loved it, she said best gift ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from iPhone 7, it’s a beautiful screen and super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Apple products. This is by far my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i-phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded I-phone to the XS. Very happy with the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome why hasn’t this been the standard since iPhone came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this phone, great upgrade from my old phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of apple, but I expected more with this newest phone. Its a good phone that performs well but it doesn't have much to differentiate from the normal iphone x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought Apple phones. The space on this one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be hard to get used to but it’s been so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice I made for purchasing a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a iPhone 7 to the XS and it was def worth the money.

    I would recommend this to a friend