Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,934 reviews
  • Rated 4 out of 5 stars

    iphone XS review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the iphone XS in an upgrade BOGO offer with ATT. The phone is really good, has good looks in Gold color. The faceID seems to be slow or seems to have some issue as it doesnt unlock my iphone right away. Mainly during when i smile, i need to be straight looking at it to get it unlocked. Rest all features are good, the camera is awesome to current standards of phone. Overall i will say its recommendable,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the new features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new features are good, the pictures are excellent. The Face ID works most of the time, but I sometimes have issues if I’m wearing sunglasses or it’s dark out. If I could have one feature back it would be the fingerprint security. It’s also taken me a bit to get used to some of the new swipes and long holds, but I’m sure it will get easier with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, the size is perfect, the weight is light, the camera is better than the rest, just simply love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, the size is perfect, the weight is light, the camera is better than the rest, just simply love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this iPhone XS as free one from an AT&T promotion but it's a great device. 64 gb is quite enough, I wasn't sure due to apple eliminating the 32gb. I have over 6700 photos, not to mention my music library, apps and videos and I still have close to 45gb remaining ( I do all subscribe to the cloud)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Apple tax is real and the overall price is a lot I must say that it is worth it. I have used the XS for over a year now and have not had any issues at all. The battery is fine, the display looks great and the device is impeccably well made. Granted I keep it in a case and accompanied with a glass screen protector, but even then I have not had any issues. Great phone, especially if you can find it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of XS. Screen is much larger than my previous iPhone. A lot lighter too. Great photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my iPhone 7plus for this smaller iPhone XS and didn’t lose screen size. I like the face recognition also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6S Plus and the difference is astounding. Photos are crystal clear and phone operates very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6S Plus and the difference is astounding. Photos are crystal clear and phone operates very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is my favorite one The battery life is amazing, it's beautifully designed, and does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold is beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and although the phone is smaller than my plus I traded in this feels better in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have the apple phone through Best Buy. I live this phone a lot so easy to use and it’s faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for the camera and space. I went from an iPhone 6s to this, which was a good upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good fhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Is easy to use and and the cámara is fabulous I like it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works great! Screen resolution great! Processor speed great! Setup & info transfer a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using gestures is much easier and more intuitive than I imagined. Loving the camera on this phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using gestures is much easier and more intuitive than I imagined. Loving the camera on this phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line, excellent screen, amazing camera, and sized perfectly for carrying in your pocket or purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is great, battery life is AMAZING compared to my old phone (6s). I like the full screen display as well.

    I would recommend this to a friend