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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,934 reviews
  • Rated 5 out of 5 stars

    Apple Does It Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to deliver innovative products with great applications that enhance the quality of everything you do with the iPhone. Other cameras may be better, but Apple uses its software to enhance images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is amazing, as is the screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll preface by saying I upgraded from a 5s, so anything would be an improvement. That said, the camera and screen on this new iphone is unreal. The pictures are so crisp and the portrait mode is amazing! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality you expect from Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally retired the old 6s and did not want a large footprint for my phone because I carry it daily. We need these devices for convenience and emergencies. Carried daily and it needs to take the punishment without punishing me with bulk. See too many people with huge phones hanging out of their pockets or they leave them because they take them out to just sit down. Seriously by an iPad if you need that much screen or buy updated glasses if you cannot see! If you take pictures at night look at the next generation phone. This phone is performing flawlessly even after being dropped several times. Apple products are not cheap but reliability and quality never is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this iPhone XS knowing that the next generation was about to be announced. Even with that, we are happy with its performance and expect it to last through another generation of iPhone releases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 64gb I had a 16gb before! Love the new features. Better camera very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the apple eco-system integration with iTunes, icloud, Apple watch etc., then you can't go wrong. It takes time to get used to missing home button and fingerprint scanner, but great camera and fast phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O.M.G. LOVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my iPhone XS!!! The best iPhone so far. I am one of the beta testers and I have yet to come across an issue with any function on this bad boy! Loving the face recognition!!! Soooo sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple variations of iPhones from the inception of the product and I think this is easily my favorite! The screen size and resolution is amazing. Would absolutely recommend jumping into the apple world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the IPhone 8 and I love it! Def would not recommend upgrading from the X, but upgrading from any other iphone is totally worth it if it’s an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an I-phone 6S, to the new XS. For anyone looking to upgrade, now is your time. Everything is better than my last. The most notable thing is the battery life. I can go almost 2 days without changing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this phone is the same size as an iPhone 7, the size of the display makes a huge difference on this phone. The large display makes the phone much more user friendly and the battery life is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, great display, nothing more i can add that you can't find online. switching from a iphone 7, so definitely an upgrade for me. I do miss touch ID as face ID doesn't work well in some situations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting used to it. It is nice for the camera and facial recognition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, little pricey, but better than my 6S, excellent camera, awesome design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years later...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 6 to this and it did take awhile to get used to. The only thing I don’t like is I can’t get the percentage to show up on my main screen. You have to download a widget and I can’t figure it out. Overall, going from 16GB to 64GB is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 7s so this phone has exceeded my expectations in terms of display resolution and camera quality. I have a car that allows wireless charging so this feature is very convenient for me. On the flip side, battery life is poor. I feel like I’m constantly charging he phone which I thought I would be doing less of. Overall great phone but you will have to bear more charging sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xs 256GB AT&T

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pretty much sums it up this phone has so much as far as bells and whistles but then when you think you got the phone figured out it comes with something more awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great camera that still fits in my hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone XR for months. It was wonderful as a product but just too big for one hand texting and easy selfies. This Xs is perfect for all those functions. Pricey but hopefully worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous looking phone with all of the latest features. This was for my daughter; the BOGO offer was a big swing factor as it allowed us to get two phones for just a bit more than the price of one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SmartPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a bit heavier than the previous version, but I am really happy with the phone camera quality. I have two children, so I take tons of photos. The quality of the photos and videos are superb!

    I would recommend this to a friend