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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,934 reviews
  • Rated 5 out of 5 stars

    iPhone Forever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps it sleek clean and simple. The iPhone XS is such a beautiful phone. Camera quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was updating via ATT Next plan from my iPhone X and i have been very happy with the update. Perfect camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated to a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about 5 years since I updated my IPhone. I chose the 10 and it’s a great phone. Love the camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, she wanted something that would fit her hand (small) and this model was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is great, and the battery is amazing. Easily lasts a 12-14 work day with 50% left when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super most favorite phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what made me jump from android. first day I knew I should have switched years ago. camera is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing new iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a slave to Apple for life, so obviously I love the new iPhone XS. Thank you for making a phone with portrait mode that is small enough for my hands. The only downfall is that apps like Snapchat and Facebook are formatted for the screen size of the iPhone 8 and earlier, so you have to do a little finagling to be able to post the full pics you take on the XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone is an Iphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is an Iphone. Nothing too exciting. The full size screen is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is bright and super clear. Face recognition takes some getting used to. Battery life is awesome. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, beautiful, excellent camera. Super excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. This camera is AMAZING. The phone itself is sleek and beautiful. The Gold is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Love the bigger screen. OLED is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new iPhone XS, an upgrade from the 6S. It's an Apple so it's beautiful and works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best phone out there it’s fast and really nice look I got the good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone.. took an adjustment for the whole swipe up.. but the camera is amazing and so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple phone to date. It isn’t small and isn’t too big. It’s just right and I have zero complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new iPhone and my wife got hers for free! Love the new screen size and new camera functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Apple phone and the color. It’s light weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone so far. Huge 500g memory. And long lasting battery can’t go wrong with the new iPhone XS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iPhones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features and battery life. Will definitely be keeping this one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not an iPhone fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my Galaxy phone but decided to see what the hype was all about with the iPhone. I dislike it. The only good thing about this phone is the battery is amazing and it’s fast. I will probably switch back to m android phone next upgrade.

    No, I would not recommend this to a friend