Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Verizon)

Model:
MT972LL/A
SKU:
6009869
Highly rated by customers for:
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,934 reviews

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS PHONE AND ITS THE SAME SIZE AS THE IPHONE X SO YOU CAN USE THE SAME PHONE CASE.

    This review is from Apple - iPhone XS 64GB - Silver (AT&T)

    I would recommend this to a friend

  • Excellent phone for me

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to take pictures with. Easy to use then again for me iOS is easy for me.

    I would recommend this to a friend

  • iPhone XS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is similar to its predecessors with a lot of great features especially the Face ID

    I would recommend this to a friend

  • As described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first IPhone and I am very happy with it. Best Buy associate was very informative.

    This review is from Apple - iPhone XS 256GB - Silver (Verizon)

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome phone, easy to use and all the features are very helpful.

    This review is from Apple - iPhone XS 256GB - Silver (AT&T)

    I would recommend this to a friend

  • Picture quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always sticking to iPhones. Very happy with picture and camera quality for this new phone!

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and got this one. It appears to be holding a charge well and working fine.

    This review is from Apple - iPhone XS 256GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Overall good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good phone. Premium price for Apple product, which is normal. Takes Great photos. I love the wireless charging. I do experience some glitches, which is more frequent than in other models I’ve owned.

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. I'm still getting used to new features, but so far loving the battery life.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Enjoying

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new phone albeit missing some of the features of the home button.

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • Great iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This update iPhone exceeds my expectations, there is a noticeable faster processing speed.

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Perfect iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This update iPhone exceeds my expectations, there is a noticeable faster processing speed.

    This review is from Apple - iPhone XS 64GB (Sprint)

    I would recommend this to a friend

  • i love my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i upgraded from a 7 plus and i really love this phone, it’s so fast and the screen is amazing

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Can't Go Wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is the best in my opinion - I don't miss the home button and the face Id is awesome.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I'm very happy with this phone especially the camera it's working very well for all my needs

    This review is from Apple - iPhone XS 512GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great Phone!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my adult daughter and she loves it! It’s exactly what we thought it would be.

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! Fun to use! I have found that I do not miss the home button one bit!

    This review is from Apple - iPhone XS 256GB - Gold (Verizon)

    I would recommend this to a friend

  • Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps getting better and better, this phone is light weight but packs a powerful punch.

    This review is from Apple - iPhone XS 64GB - Silver (AT&T)

    I would recommend this to a friend

  • Love the new larger size.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new larger screen size. Still easy to hold & much nicer to look at. Would recommend!

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Sleek design and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did an awesome job upgrading from X. Overall, screen quality and look and feel is great.

    This review is from Apple - iPhone XS 64GB - Silver (Verizon)

    I would recommend this to a friend
Page 67, Showing 1,321-1,340 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.