Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - iPhone XS 256GB.
  • Back. Apple - iPhone XS 256GB.
  • Alt View 2. Apple - iPhone XS 256GB.
  • Alt View 12. Apple - iPhone XS 256GB.
  • iPhone XS video 0 minutes 15 seconds
  • iPhone XS Product Overview video 0 minutes 54 seconds

Apple - iPhone XS 256GB - Space Gray (Verizon)

Model:
MT972LL/A
SKU:
6009869
Highly rated by customers for:
Your price for this item is $1,049.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers love the iPhone XS 256GB's camera quality and screen size, frequently praising its ease of use and Face ID features. Positive feedback also highlights the device's performance and storage capacity, although some find the price to be high. A few users mentioned the phone's weight and the absence of a headphone jack as drawbacks. The lack of a home button was a point of contention for some, while others appreciated its absence.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,934 reviews

  • Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone had a 7 and the battery life is much better. another great product from apple.

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 7 it was not hard for me to get use to the changes made to the phone.

    This review is from Apple - iPhone XS 64GB - Gold (Sprint)

    I would recommend this to a friend

  • Love the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love this phone and the camera, it takes amazing selfies and pictures in general.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up graded from a 6. Just the right size. Can operate with one hand. Lots of nice new updates

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Phone activation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be a very frustrating process but it went beautifully! The associate was very knowledgeable and went above and beyond just activating my iPhone. He transferred my Galaxy 9 to the new phone then transferred my wife's Galaxy 5 to my Galaxy 9. All this was accomplished in under 1 hour and was a pleasant experience. Thank you Ashley Park Best Buy!

    I would recommend this to a friend

  • Back home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back to iPhone not disappointed at all love the features and the camera is awesome!

    This review is from Apple - iPhone XS 64GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my hubby and he loves it. Wanted the smaller one to fit in his pocket.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • iPhone XS

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photos. Clear conversations, never drops my calls

    This review is from Apple - iPhone XS 512GB (Verizon)

    I would recommend this to a friend

  • My first Apple Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my previous smart phones have been Samsung Galaxies (or Backberries prior to that). My daughter converted to Apple, I thought due to peer pressure. I spent some time with a coworker and her Apple 6, then with the daughter and her X. This convinced me to move to Iphone when we moved carriers. I wish the one I bought had more capacity, but unless I wanted Rose Gold, this was what I could get that day.

    This review is from Apple - iPhone XS 64GB - Space Gray (Verizon)

    I would recommend this to a friend

  • Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iphone 7 and i love the new iPhone so much. Runs incredibly smooth.

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Another great I phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new colors in the new screens. And the camera is awesome over the 6plus I phone.

    This review is from Apple - iPhone XS 256GB - Silver (AT&T)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone is amazing. It’s everything I wanted in a camera on a phone

    This review is from Apple - iPhone XS 64GB - Gold (Verizon)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter and she couldn't be happier she loves taking pictures

    I would recommend this to a friend

  • Fast Phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast with a ton of memory which is exactly what I needed

    This review is from Apple - iPhone XS 256GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Great customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the phone so far. getting used to face recognition, I miss the fingerprint

    I would recommend this to a friend

  • Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my iPhone XS I can edit pictures after I take them good camera.

    This review is from Apple - iPhone XS 256GB - Gold (AT&T)

    I would recommend this to a friend

  • iphone 7 < this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally found a worthy upgrade. love this phone. the camera and portait mode looks great.

    This review is from Apple - iPhone XS 256GB - Space Gray (Sprint)

    I would recommend this to a friend

  • Great photos!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors reflected in the photos are very representative of the actual object.

    This review is from Apple - iPhone XS 64GB - Space Gray (AT&T)

    I would recommend this to a friend

  • Best iphone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can definitely tell the weight difference... feels SOLID. Everything works great... FAST!

    This review is from Apple - iPhone XS 512GB - Silver (Verizon)

    I would recommend this to a friend

  • Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size really improves the quality of the phone and makes it the best phone out there!

    This review is from Apple - iPhone XS 256GB - Gold (Sprint)

    I would recommend this to a friend
Page 69, Showing 1,361-1,380 of 3,934 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.